1 Job in Catonsville, MD
dice is Hiring a Service Desk Specialist Near Catonsville, MD
- Hybrid schedule in Catonsville, MD** Description:
customer interactions per day. Specific responsibilities include acting as the
customer advocate for problem resolution, demonstrating intermediate-advanced
troubleshooting skills, handling, diagnosing, resolving end user issues in the
environment, and providing assistance to other members of the team.
Additional SkillsHelp Desk, Customer service, Troubleshooting, Active Directory, Windows 10, VPN, Password reset, Phone support
Top Skills Details
- 2 years' experience in user support
- Expert-level proficiency in:
- Microsoft Office 365 support
- Remote access troubleshooting (VPN/Networking)
- Active Directory administration
- Hardware troubleshooting
- Device deployment
A great opportunity to learn a wide array of skills not normally part of a Tier 1 position. The team regularly works with Active Directory, Exchange Admin, and JIRA.
Additional Skills & Qualifications"White glove service" type environment, VIP requests are regular
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Service Desk Specialist
Job Summary
Full Time
Consumer Services
$51k-63k (estimate)
06/10/2024
07/08/2024
WINNEMUCCA, NV
200 - 500
2003
STEVE BROWN
$50M - $200M
Consumer Services
Related Companies
The job skills required for Service Desk Specialist include Troubleshooting, Help Desk, Customer Service, Service Desk, Active Directory, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Specialist positions, which can be used as a reference in future career path planning. As a Service Desk Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Specialist. You can explore the career advancement for a Service Desk Specialist below and select your interested title to get hiring information.
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