We at Raise are hiring for one of our key clients in the Field Service Engineer industry. After establishing themselves as an industry leader, our client’s team is expanding to meet rising demand.

They’re looking for skilled technical professionals like you to help complete meaningful and impactful projects. This is a role where you can learn and grow alongside an experienced team. If you want a job where you can build skills with an industry leader, this could be it.

They’re hiring right now; if you’re interested, apply today for your chance to join a great place to work.

Our client takes pride in their people. When you join their team, you’ll find a workplace that facilitates challenge, achievement, and growth.

Responsibilities:

Responsible for on-site field visits to collect data, partner with the customer on potential solutions and supervise the installation of equipment. Investigate and resolve customer reports of technical problems with equipment, perform analysis, and provide solutions. Partner with customers to ensure excellent communication, timely reports, and insightful service. Responsible to insure all new or modified installations of equipment have been completed to ensure full functionality according to applicable industry standards, company standards, and customer specifications. Review performance reports and documentation from customers and inspect malfunctioning or damaged equipment to determine nature and scope of problem. Analyze inspection reports to determine source of problem. Make recommendations for repairs, replacements, upgrades and/or corrective actions. Coordinates problem resolutions with Field Service, Engineering, and other inter-company departments to expedite service. Maintains records of reports. Responsible for submitting reports to the Field Service Supervisor. Provides recommendations to Field Service Supervisor on recurring equipment problems noted in the field to instigate corrective action in design, production, and/or service to eliminate future problems. Regular attendance, ability to arrive at work punctually, ability to work on–site, ability to work overtime. Work cooperatively with others, ability to deal respectfully with the public, customers, vendors, other employees, managers, and executive management. Ability to perform multiple tasks concurrently, ability to work in a fast-paced environment, ability to interchange with others in the department

Qualifications:

Bachelor’s degree; or at least three years related experience and/or training; or equivalent combination of education and experience.

Looking for meaningful work? We can help

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/