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Head Teller
$33k-41k (estimate)
Full Time | Banking 2 Weeks Ago
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Austin Telco Federal Credit Union is Hiring a Head Teller Near Cedar, TX

DescriptionAre you someone that has financial industry experience that wants their next opportunity to become a leader? Do you have a drive to take on extra responsibility and grow your career in a credit union? Are you ready to be a mentor for your team, helping them towards providing excellence member services in a financial services?
Austin Telco Federal Credit Union is looking for exceptional individuals for our Head Teller position. As a Credit Union Head Teller, you'll be at the forefront of our member-focused operation. You will provide outstanding member service while handling transactions, assisting with inquiries, providing training and guidance to other tellers, and promoting our financial products and services. This role offers the opportunity to work in a collaborative and supportive environment.
CompensationSalary starts at $41,000 per year.
Benefits include paid holidays, 401(k) and defined benefit (pension) plan, business casual dress code, medical, dental and vision insurance, long and short-term disability, paid vacation and sick leave, and more!
Location:Cedar Park - 511 N. Bell Blvd, Cedar Park, Tx, 78613.
ScheduleRegular full time hours between 8:00 AM and 5:45 PM Monday through Friday and alternating Saturdays from 8:45 AM to 12:15 PM.
Requirements
  • Opening and closing the branch.
  • Provide accurate, courteous, and prompt service to members, both over the phone and in-person.
  • Provide members with account balances, services available, and general information.
  • Directs members to department necessary for services required.
  • Post payments, deposits, withdrawals, and other pertinent information to accounts as required.
  • Opens new accounts for member ensuring all products, services, and associated fees are discussed and disclosed to the member.
  • Assists members in the process of obtaining/closing a loan.
  • Must possess sufficient knowledge of the online computer system to post information correctly and efficiently.
  • Close accounts ensuring there are no loan balances, outstanding VISA/VCC or check transactions, or open safe deposit boxes.
  • Familiarity with security procedures, including operation of alarms, camera equipment, and cash vaults.
  • Balance cash drawer in a timely manner.
  • Ability to process stop payments, VCC fraud/dispute paperwork, ACH paperwork, and wire requests.
  • Opens, closes, makes changes to, and performs transactions on Individual Retirement Accounts (IRAs) and Health Savings Accounts (HSAs).
  • Opens, closes, and makes changes to share term certificates (CDs).
  • Assists with mobile deposits as assigned.
  • Assist other management when necessary.
  • Use cross selling to inform all member of credit union services available to them at every possible opportunity.
  • Attend all training sessions as assigned.
  • Works cohesively with the management team.
Education And/or ExperienceHigh school diploma or general education degree (GED) and one year of related experience and/or training in a financial institution setting.
Good credit standing is also required and will be verified during pre-employment stage. Once a contingent job offer is made, a criminal background check will be completed.Austin Telco Federal Credit Union is a member owned, non-profit financial cooperative that has been serving the Austin Community since 1941. We seek individuals who want to help build “True Financial Futures” for the communities we serve and for themselves as career-oriented people. We’re looking to grow our teams with those who have strong values and a desire to build up themselves and the community they call home.
Austin Telco Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$33k-41k (estimate)

POST DATE

06/06/2024

EXPIRATION DATE

07/03/2024

WEBSITE

atfcu.org

HEADQUARTERS

AUSTIN, TX

SIZE

25 - 50

FOUNDED

1941

TYPE

Private

CEO

DAVID CHO

REVENUE

<$5M

INDUSTRY

Banking

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About Austin Telco Federal Credit Union

ATFCU is a provider of credit union products and services to the telecommunication industry.

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The following is the career advancement route for Head Teller positions, which can be used as a reference in future career path planning. As a Head Teller, it can be promoted into senior positions as a Teller Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Head Teller. You can explore the career advancement for a Head Teller below and select your interested title to get hiring information.