Job Overview:
TJEMS Community Outreach Coordinator is responsible for supporting the planning and coordinating functions of the EMS Council services focused on Mobile Integrated Health/Community Paramedicine options for regional jurisdictions/EMS Agencies: identifying existing community resources in each jurisdiction within the TJEMS catchment area to assist TJEMS and the EMS Agencies in each jurisdiction plan and/or enhance non-urgent outreach services and telehealth options. This position is focused on information gathering and resource collaboration duties, not direct patient care. This position is funded for 1 year (to August, 2025); position relies on future funding to continue.

In collaboration with TJEMS Executive Director

- Develop and maintain a standardized set of quality indicators for mobile integrated health/community paramedicine programs in the region;

- Identify and/or develop appropriate patient education on chronic diseases including diabetes prevention/treatment, hypertension, Congestive Heart Failure (CHF), Chronic Obstructive Pulmonary Disease (COPD), Stroke, pneumonia, slips/trips/falls assessment, opioid/substance use disorder (SUD), nutrition and more;

- Develop and maintain external collaborative relationships with local service providers; serve as a community liaison in order to identified perceived needs, promote TJEMS and MIH/CP goals, values and potential services offered; learn about available resources available to clients within the community to create a cohesive collaborative approach to client care and participate in community-based meetings and committees to meet the physical, psychological and/or social needs of potential patients;

- Conducts post-hospital discharge follow-up visits, including reviewing medication, health literacy and knowledge of current condition(s);

- Develop telehealth protocols and resource pool of appropriate physicians and advanced practice providers.

In collaboration with TJEMS Training Director

- Assists in developing education for EMS providers to act as a patient advocate and healthcare navigator to assist in connecting community members with community resources;

- Liaises with community stakeholders to identify education and behavior modification strategies and social support needed by patients and families.

- Assist in the development of communication materials (Street Sheets) for EMS providers on available resources within their jurisdiction.

Skills:
- Knowledge of principles and practices of emergency medical services systems at the local and state levels.

- Understanding of planning principles and performance improvement concepts.

- Ability to establish and maintain effective working relationships with community organizations, hospital personnel, and EMS agencies.

- Excellent written and oral communication skills.

- Understanding of personal computers for business use and in the use of word processing, spreadsheet and database management software.

- Ability to adapt to a flexible, demanding schedule of working hours that involve travel throughout the region during day and evening hours with some weekend travel.

This position offers the opportunity to make a meaningful impact on the community while developing valuable skills in outreach coordination. If you are passionate about community engagement and possess the required skills, we encourage you to apply for this rewarding position.

Education and Experience

Minimum – Two years of professional experience planning, developing, evaluating or operating a community-based program, and a bachelor’s degree in public health, public or business administration, emergency medicine, nursing or a related health field;

OR three years of professional experience planning, developing, evaluating or operating a community-based program, and an Associate’s degree in public health, human services, public or business administration, emergency medicine, nursing or a related health field;

OR four years of professional experience planning, developing, evaluating or operating a community-based program, and a certificate in public health, human services, public or business administration, or a related health field;

AND two years of experience in the direct delivery of emergency medical services as an EMT or higher.

Job Types: Full-time, Part-time, Temporary

Pay: $50,000.00 - $55,000.00 per year

Expected hours: No more than 40 per week

Benefits:

• Flexible schedule
• Paid time off
• Retirement plan

Patient demographics:

• Adults
• Older adults

Schedule:

• Evenings as needed
• Monday to Friday
• Weekends as needed

Education:

• Bachelor's (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Charlottesville, VA 22911 (Required)

Work Location: Hybrid remote in Charlottesville, VA 22911