Position Overview: This position coordinates and monitors collections on all accounts past due, including the facilitation of pre-lien and lien notices and repossessions. A collections specialist requires a high degree of efficient verbal and written customer communications. This position also supports other functions of the accounting department as assigned.

Principal Duties and Responsibilities:

• Facilitate payment of invoices due by sending bill reminders and contacting clients
• Creating and maintaining credit history files.
• Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports.
• Primary contact for collection of past due accounts
• Manage accurate collections procedures as accounts progress through aging.
• Process Pre-Lien Notices and Lien Notices in accordance with state guidelines.
• Coordinate with dispatch to facilitate repossessions and drive-by investigations.
• Maintain a great rapport with our customer base and provide outstanding customer service –this is extremely important to us!
• Maintain comprehensive customer notes including all communications, any actions taken on account, management decisions and resolutions.
• Primary Collections Contact
• Answering Multi-Line Phone
• Exhausting all methods of customer contact, including investigative research to acquire additional methods of contact.
• Provide recommendation to management for course of action on customer accounts.
• Perform account and payment reconciliations.
• Reconcile invoices and identify discrepancies.
• Maintain confidentiality of company information and data.
• Scan and attach supporting documentation into accounting software.
• Maintain database integrity with accurate entries and thorough cross-referencing.
• Assist accounting departments where need arises, including but not limited to: Process accounts payable, inventory, etc. Daily Billing. Apply Customer Payments. Research and solve payment discrepancies. Inventory. Bank Reconciliation. Daily Deposits (Checks, ACH/Wires, cash)
• Other duties as assigned to meet business needs.

Supervision Received: The position is supervised by the Senior Accountant and senior rated by the Controller.

Supervision Exercised: None.

Qualifications & Skills:

MINIMUM REQUIRED EDUCATION AND EXPERIENCE: (unless board exempt) Associate’s degree or Minimum 3 years’ experience in a similar role.

MINIMUM TECHNICAL SKILLS AND ABILITIES:

Organized, good time management skills, able to handle multiple projects, positive attitude even under stress, strong Excel skills, Driver’s License, and ability to pass a background check.

PREFERRED EDUCATION AND EXPERIENCE:

Bachelor's degree or Minimum 5 years’ experience in a similar role.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you willing to undergo a background check, in accordance with local law and regulations?
• If requested at a later time, would you be willing to submit up to five (5) professional references for your consideration for this position?
• What would you say is the most important aspect to success in an Accounting environment, and how has your past experience prepared you for it?

Education:

• Associate (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Chehalis, WA 98532 (Required)

Ability to Relocate:

• Chehalis, WA 98532: Relocate before starting work (Required)

Work Location: In person