You haven't searched anything yet.
Who We Are
At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.
With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets.
At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers.
Be a part of something big as we continue our growth story together!
Position Overview
The Universal Banker position, levels I, II and III (Universal Banker, Senior Universal Banker and Universal Relationship Banker) are responsible for providing front line customer service and sales including accurately opening and closing accounts, performing account maintenance, profiling customers for new sales and cross sell opportunities, and for performing basic Teller functions as needed.
Essential Job Function - all levels
Meets sales and service goals by actively engaging in Bank sales processes including profiling, building strong customer relationships, utilizing sales and customer service software, and participating in sales campaigns.
Follows up with customers by phone or email.
Begins to learn and apply knowledge to more complicated retail products including IRAs and loans.
Additional Responsibilities / Focus of Universal Relationship Banker (Level 3) :
Minimum Requirements :
Universal Banker (Level 1) :
High school diploma (or equivalent) and one year of related experience (banking, cash handling, customer service and / or sales, office, etc.
or equivalent combination of education and experience.
Senior Universal Banker (Level 2) :
High school diploma (or equivalent) and two years of related experience (banking, cash handling, customer service and / or sales, office, etc.
or equivalent combination of education and experience.
Universal Relationship Banker (Level 3) :
Competencies - All levels
Preferred, but not required
Associate or Bachelor's degree preferred.
Important Note : Job levels and hiring decisions are based upon both the business needs at the Retail Bank location and the qualifications of the incumbent.
In some cases, an incumbent may meet the requirements of a level 2 or 3 Universal Banker role but may be hired in at a lower level based upon branch business needs and staffing dynamics.
Thanks for considering Old Second!
Last updated : 2024-07-01
Full Time
Banking
$35k-42k (estimate)
07/15/2023
09/25/2024
oldsecond.com
PLANO, IL
200 - 500
1871
Public
ADAM RUTHERFORD
$50M - $200M
Banking
Old Second Bancorpprovides commercial and retail banking services.
The job skills required for Universal banker include Customer Service, Cash Handling, Products and Services, Customer Relationship, Cross-Selling, etc. Having related job skills and expertise will give you an advantage when applying to be an Universal banker. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Universal banker. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Universal banker positions, which can be used as a reference in future career path planning. As an Universal banker, it can be promoted into senior positions as a Teller III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Universal banker. You can explore the career advancement for an Universal banker below and select your interested title to get hiring information.
If you are interested in becoming an Universal Banker, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Universal Banker for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Universal Banker job description and responsibilities
Universal bankers is who assist customers with loan applications.
02/08/2022: Columbus, GA
Universal bankers manage the accounts, process transactions, and prepare financial reports.
03/07/2022: Atlanta, GA
Focus to retail leadership decision-making towards simplifying aspects of the branch banker experience.
12/17/2021: Port Arthur, TX
Universal bankers will perform both sales and service transactions.
03/03/2022: Boise, ID
Universal Banker will provide quality service and develop long- term customer relationships.
12/24/2021: Boca Raton, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Universal Banker jobs
Universal bankers should be comfortable executing marketing and sales techniques when the opportunity arises.
02/23/2022: Greenville, SC
Training Online Training For Bankers American Bankers Association.
03/08/2022: Yakima, WA
Creating an Atmosphere of Positive Evolution.
02/25/2022: Monterey, CA
Develop goals/action plans to enhance Customer Service, Banker and Teller skill sets.
01/02/2022: Toledo, OH
Attention to detail, problem solving, and the ability to be pro-active.
12/19/2021: Bradenton, FL
Step 3: View the best colleges and universities for Universal Banker.