1 Job in Colchester, VT
Lucky's Trailer Sales / Dimmick Group Peterbilt is Hiring a SERVICE WRITER Near Colchester, VT
RESPONSIBILITIES
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations
- Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
- Monitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales & executing retail promotions
- Oversee technicians working on customers' vehicles, including their time management/ efficiency, parts ordering, job completion times
- Oversee and participate in quality control
- Participate in the development and documentation of standard operating procedures as appropriate
- Competitive Pay
- 100% Employer Paid Single Health Plan
- Employer Paid Short Term & Long-Term Disability
- Employer Paid Life Insurance
- Dental & Vision Insurance
- Paid Time Off; 2 weeks, after 90 days
- 401(K) with 3% matching
- Employee Discounts
- Annual boot allowance
- Detail orientated
- Strong customer service, communication, organization & time management skills
- Obtains customer & vehicle information, including customer input for requested work
- Documents service, parts & labor for each work-order
- Communicates with service techs & customers regarding work status
- Ensures documents are complete, accurate & submitted in a timely manner
- Ability to multi-task in fast-paced environment
- Work flexible hours and overtime, as needed
- Drug test required
A growing company, currently with 9 locations across the Northeast, we're looking for reliable, long-term employees to invest in & grown with. We are an equal opportunity employer and prohibit discrimination/harassment without regard to any other characteristic protected by federal, state or local laws.
Job Summary
Full Time
$48k-66k (estimate)
06/21/2024
07/06/2024
The following is the career advancement route for SERVICE WRITER positions, which can be used as a reference in future career path planning. As a SERVICE WRITER, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary SERVICE WRITER. You can explore the career advancement for a SERVICE WRITER below and select your interested title to get hiring information.
