24 Jobs in Columbia, SC
Lexington Medical Center is Hiring a Customer Service Rep Near Columbia, SC
Full Time
Day Shift
8:30am-5:00pm
Consistently named best hospital, Lexington Medical Center dedicates itself to providing quality health services that meet the needs of its communities. Ranked #2 in the state and #1 in the Columbia metro area by U.S. News & World Report, Lexington Medical Center is the only hospital named one of the Best Places to Work in South Carolina.
The 607-bed teaching hospital anchors a health care network that includes five community medical centers and employs more than 8,000 health care professionals. The network includes a cardiovascular program recognized by the American College of Cardiology as South Carolina’s first HeartCARE CenterTM and an accredited Cancer Center of Excellence affiliated with MUSC Hollings Cancer Center for research and education. The network also features an occupational health center, the largest skilled nursing facility in the Carolinas, an Alzheimer’s care center and nearly 80 physician practices. Its postgraduate medical education programs include family medicine and transitional year.
Job SummaryAnswers incoming calls to Business Office. Assists customers via phone and walk- ins with questions pertaining to their bill or services pertaining to LMC.
Minimum QualificationsMinimum Education: High School Diploma or Equivalent
Minimum Years of Experience: 1 Year of Experience in Telephone or Customer Service-Related Roles --OR-- 2 Years of Experience in Hospital and/or Physician Billing Office
Substitutable Education & Experience (Optional): None.
Required Certifications/Licensure: None.
Required Training: Excellent interpersonal/communication skills;
Experience with on line computer systems.
Essential Functions
- Responds to all written and oral correspondence concerning patient accounts, or refers to appropriate party as quickly and efficiently as possible.
- Documents all account related, patient related information on the personal computer.
- Assists patients and staff including walk-ins, telephone calls, etc., to ensure customer satisfaction and prompt resolution of their situation.
- Answers the telephone courteously and takes accurate messages.
- Maintains accurate patient account records and performs all follow-up as needed.
- Performs all other duties as assigned by authorized personnel or as required in an emergency.
- Maintains an optimistic and professional image and exhibits excellent customer relations to patients, visitors, physicians and coworkers. Shows courtesy, compassion and respect. Conforms to Service Excellence policy and “House Rules”. Adheres closely to dress code as set forth in the Business Office policy and procedures.
- Responsible for meeting productivity levels as defined in the critical elements specific to the job.
- Attends corporate compliance in services and adheres to overall hospital compliance program.
- Day ONE medical, dental and life insurance benefits
- Health care and dependent care flexible spending accounts (FSAs)
- Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
- Employer paid life insurance – equal to 1x salary
- Employee may elect supplemental life insurance with low cost premiums up to 3x salary
- Adoption assistance
- LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
- Tuition reimbursement
- Student loan forgiveness
Nearest Major Market: Columbia
Nearest Secondary Market: South Carolina
Job Summary
Full Time
Ancillary Healthcare
$37k-47k (estimate)
06/22/2024
07/20/2024
lexmed.com
COLUMBIA, SC
3,000 - 7,500
1971
Private
JOSEPH CAVANAGH
$500M - $1B
Ancillary Healthcare
Related Companies
About Lexington Medical Center
Lexington Medical Center owns and operates a chain of hospitals that offers orthopedic, rehabilitation and cancer care treatment.
The job skills required for Customer Service Rep include Customer Service, Billing, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Step 3: View the best colleges and universities for Customer Service Rep.
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