4 Jobs in Cranberry, PA
Guardian Storage Development I is Hiring a Call center associate Near Cranberry, PA
Description :
Call Center Sales Associate -Hybrid (after 90 day probationary period)
Guardian Storage is a locally owned self-storage company that has been in business for over 30 years. We are known for exceptional customer service and immaculate, high-quality properties.
We take pride in our positive company culture and have earned Top Workplace recognition the last two years in a row. We are looking for teammates that are great at building relationships that can connect with, help, and relate to the wide variety of people with whom they'll work on a day-to-day basis.
We seek people with a natural sense of curiosity, that enjoy learning about other people, new technology and life in general.
Our teammates are an integral part of our success. As such, we strive to set ourselves apart by offering many perks and benefits including but not limited to : Competitive Pay, comprehensive Medical, company paid Dental and Vision Benefits, company-paid short-term / long-term, and Life insurance, generous Paid Time Off, matching 401K plan, corporate discounts, company sponsored events, company awards, discretionary bonuses, free storage space and more!
If you have strong customer service and sales skills and enjoy a fast-paced, small team-oriented environment, we'd love to talk to you!
Requirements :
Call Center Sales Associate Responsibilities include :
- Schedule reservations and appointments for qualified leads
- Respond to customer inquires via online chat and telephone
- Process customer payments
- Obtain customer information and maintain an accurate database of tenant information
- Provide industry-leading customer service on all interactions
- Protect any sensitive or private information such as payment information and personal details by maintaining 100% confidentiality.
- Perform other call center-related duties as assigned or required by the Call Center Manager
Call Center Sales Associate Qualification include :
- 1 year call center experience
- 2 years sales experience
- Must have strong verbal and written communication skills via phone and email
- Self-storage experience a plus but not required
- Must be able to work in a small team call center environment
- Must be able to work afternoon or evening shifts, including weekends
Guardian Storage is an Equal Opportunity Employer
Compensation details : 17-18 Hourly Wage
PId09f635f0459-26289-35394192
Last updated : 2024-09-02
Job Summary
Full Time
$37k-47k (estimate)
09/07/2024
12/02/2024
The job skills required for Call center associate include Customer Service, Call Center, Written Communication, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center associate positions, which can be used as a reference in future career path planning. As a Call center associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center associate. You can explore the career advancement for a Call center associate below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Associate job description and responsibilities
Managing large amounts of inbound and outbound calls in a timely manner.
03/21/2022: Norwich, CT
Following call center “scripts” when handling different topics.
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Identifying customers’ needs, clarify information, research every issue and providing solutions .
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Call Center Associates are responsible for keeping records of all conversations in our call center database in a comprehensible way.
03/31/2022: Altoona, PA
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
02/10/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Associate jobs
Provide outstanding customer service.
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Update customer information as required.
05/05/2022: Miami, FL
Maintain confidentiality of information.
05/03/2022: Baltimore, MD
Observe proper call center etiquette.
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Process and log incoming calls into the CRM system.
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Step 3: View the best colleges and universities for Call Center Associate.
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