You haven't searched anything yet.
Patient Access Representative
Upward Health is a home-based medical group specializing in primary medical and behavioral care for individuals with complex needs.
We serve patients throughout their communities, and we diagnose, treat, and prescribe anywhere our patients call home. We reduce barriers to care such as lengthy delays due to scheduling.
We see patients when they need us, for as much time as they need, bringing care to them. Beyond medical supports, we also assist our patients with challenges that may affect their health, such as food insecurity, social isolation, housing needs, transportation and more.
It is no wonder 98% of patients report being fully satisfied with Upward Health!
Upward Health provides technology-enabled, integrated, and coordinated care delivery services that improve outcomes and reduce costs for patients with severe behavioral health diagnoses and co-morbid, chronic physical conditions.
We are not your typical medical practice. At Upward Health, we see every day as an opportunity to make a difference in our patients' lives.
We could tell you about our outcomes and patient satisfaction ratings. We could tell you about our commitment to our mission.
Or you could join us and experience it all for yourself.
Why Is This Role Critical?
The Patient Access Representative is a key member of the Centralized Operations Team and works within a multidisciplinary team of licensed and unlicensed staff who provide direct support and care to Upward Healths patients.
The Patient Access Respresentative is a remote role, responsible for managing a large volume of inbound and outbound calls in a timely manner, effectively addressing patient needs, complaints and inquiries all while keeping customer / patient satisfaction at the core of every decision and behavior.
The ideal candidate possesses both call center and medical appointment scheduling experiences in fast-paced provider office settings.
The Patient Access Respresentative offers direct patient support that primarily includes appointment scheduling, call triaging, and outbound telephonic outreach to patients for follow-ups.
KEY RESPONSIBILITIES :
KNOWLEDGE, SKILLS & ABILITIES :
MINIMUM REQUIREMENTS :
Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
PIfe83b3af73b5-26289-34728562
Last updated : 2024-09-02
Full Time
Ambulatory Healthcare Services
$46k-58k (estimate)
09/06/2024
12/02/2024
behavecare.us
PROVIDENCE, RI
<25
2018
DINA MANDEVILLE
<$5M
Ambulatory Healthcare Services
The job skills required for Patient representative include Scheduling, Appointment Scheduling, Flexibility, Data Entry, Written Communication, Patient Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient representative positions, which can be used as a reference in future career path planning. As a Patient representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient representative. You can explore the career advancement for a Patient representative below and select your interested title to get hiring information.