The Cosmetic Beauty Advisor reports to the Sales Team Manager / Store Manager and ensures the uniform execution of the Belk direction within their store.

Job Functions

• Sales - Responsible for : Meeting or exceeding personal sales per hour goalsBeing a role model and demonstrating excellent selling skills and customer serviceExecuting successful promotions and special events / pre-sells / GWP’sDriving sales through customer clientelingWork with store management to optimize business to businessAchieving assigned $ line goalIdentifying and reducing shrinkage in area
• Customer Service - Responsible for : Meeting or exceeding SPH goalMeeting or exceeding credit application goalsThanking each customer by name following a purchaseHandling each transaction efficiently and accuratelyProviding a high level of customer service to support Customer Satisfaction Surveys (CSS)Building customer clientele baseRecording and protecting personal identifying customer information

Assist with all non-sell duties as assigned by Counter Manager / Sales Team Manager / Assistant Store Manager / Store Manager, where appropriate

Position Contribution Level :

Intermediate Level

Minimum Education & Experience :

• No education requirement
• Experience in retail preferred
• Excellent communication skills

Preferred Education & Experience :

Knowledge & Skills

Must be able to work a flexible schedule including evenings & weekends, due to shift rotation

Physical

• Ability to use computer keyboard, standard telephone and other related business equipment
• Hand manipulation to remove sensor tags
• Ability to push / pull 100-500 pounds when moving stock carts
• Task demands vary in each department because of the different types of merchandise
• Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
• Ability to apply treatment / make-up to customers face

Supervisor

Sales Team Manager or Store Manager

Supervises

Last updated : 2024-06-18