3 Jobs in Deer Park, AL
myGwork - LGBTQ+ Business Community is Hiring a Customer Service Representative II Near Deer Park, AL
Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
The Customer Service Representative II for Leica Biosystems is responsible for interacting with customers to identify needs and determine appropriate action.
This position is part of the Customer Support department located in Deer Park, IL and will be hybrid. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.
You will be a part of the Customer Support team and report to the Customer Service Manager responsible for providing quotes, processing sales orders, documenting customer complaints, and responding to customer service needs, including shipment, billing & warranty issues, and basic product inquiries. If you thrive in a supporting role and want to work to build a world-class customer service organization—read on.
In This Role, You Will Have The Opportunity To
- Be responsible for daily management which includes reviewing the status of all open orders and ensuring timely resolution.
- Work all reports, including blocked & incomplete order tracking, to ensure deliveries are not delayed to the customer.
- Provide sales support with the necessary research on price discrepancies, complaints, overnight samples, requests, etc.
- High school diploma, or equivalent, with 2 years of experience. Associates degree preferred.
- The ability to work a first shift role with hours of 8:30am - 5pm.
- Proven track record of using Microsoft Office (Excel, Word, PowerPoint, Outlook) along with SAP software experience.
- Customer Service or Order Entry. 2 years of experience is preferred.
- Medical devices
- Salesforce
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
Job Summary
Full Time
$44k-57k (estimate)
06/08/2024
07/04/2024
The job skills required for Customer Service Representative II include Customer Service, Billing, Customer Support, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative II positions, which can be used as a reference in future career path planning. As a Customer Service Representative II, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative II. You can explore the career advancement for a Customer Service Representative II below and select your interested title to get hiring information.
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