16 Jobs in Duluth, GA
Eclipse Gaming Systems LLC is Hiring a Field Service Technician Near Duluth, GA
Eclipse Gaming Systems is an award-winning company that develops best in class slot games for the Native American gaming market. With a phenomenal office campus in the metro Atlanta, GA area, we are a small but mighty team of innovative and passionate trailblazers who have backgrounds in casino gaming, technology, and entertainment sectors. We are imaginative creators that push boundaries and deliver exceptional experiences to our players and our business partners.
Reporting to the Field Service Manager, the Field Service Technician will install, service, and maintain Eclipse Gaming Systems' slot machines in their assigned territory. This is a customer (casino) facing role and will be required to represent Eclipse Gaming Systems in a professional manner at all times and have the ability to communicate clearly both verbally and with written materials. Candidates must be able to travel within their assigned territory and occasionally to other territories.
Primary Responsibilities:
- Perform installations and theme/game changes, perform preventative maintenance, and perform all other general service duties.
- Diagnose hardware & software problems on all EGS products and perform repair procedures as appropriate.
- Respond promptly to incident tickets and work orders with a 'fix first time' approach whether in person or by phone.
- Document all work as appropriate, ensuring all work details are captured accurately.
- Read, understand and implement job specifications accurately on time and within budget.
Skills and Expertise
- 2-5 years of experience working with Windows-based machines.
- Ability to work to budget and a proven track record of delivering on time.
- Strong written and oral communication skills.
- Ability to work on multiple projects effectively.
- Must be able to obtain and maintain a gaming license in various States / Casinos.
- Ability to read, understand and perform as required job specifications, drawings, safety all job/project related requirements.
- Able to lift 50lbs, stand for prolonged periods of time, work indoors and outdoors.
Bonus Points for...
- Familiarity with network technologies and troubleshooting.
- Experience in the Gaming industry.
- Knowledge of and experience with Class II gaming.
Job Summary
Full Time
IT Outsourcing & Consulting
$58k-77k (estimate)
06/01/2024
07/31/2024
eclipsegamingsystems.com
DULUTH, GA
<25
2008
JACK SALTIEL
$5M - $10M
IT Outsourcing & Consulting
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About Eclipse Gaming Systems LLC
With a core focus on the Native American gaming market, Eclipse Gaming Systems develops best-in-class products that drive deeper player engagement and powerful results that Go Beyond the Game. Eclipse Gaming, headquartered in Atlanta, GA, is composed of a diverse mix of innovative and passionate trailblazers with extensive experience in the casino gaming, technology, and entertainment sectors. We are a fast growing, agile company with an experienced leadership team and a commitment to making an impact. Our people are imaginative creators who arent afraid to push the boundaries to develop engag ...
ing gaming experiences for the player and deliver exceptional value for our partners.
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The job skills required for Field Service Technician include Field Service, Preventative Maintenance, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.
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