HCLTech is a global technology company, home to 222,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG and Public Services. Consolidated revenues as of 12 months ending December 2022 totaled $12.3 billion. To learn how we can supercharge progress for you, visit .

HCLTech is looking to hire a Network Support Engineerwith experience in Troubleshooting software, virtual, and hardware systems

This opportunity requires to Day 1 onsite at El Paso, TX. No privilege of hybrid or remote.

Detailed description/responsibilities:

Technical Skills

• Strong understanding of enterprise level IT technologies, including:
• Enterprise server and software architecture
• Ability to modify and execute pre-built SQL scripts.
• SAN/NAS storage
• Networking TCP/IP, LAN, WAN, Internet/Intranet technologies.
• Virtualization technologies and deployment procedures
• Windows security and system patch management
• VPN, security hardware and applications
• Remote access to administrate systems.
• Windows workstations and servers through Windows 10 and Server 2019
• Troubleshooting software, virtual, and hardware systems
• Proven experience in analysis of configuration files, log files , log analyzer, debugging tool etc.

Professional Skills

• Customer Management with good communication Skill
• Technical Knowledge with good analytical skill
• Strong communication skills and able to handle Native American English Accents.
• Must be comfortable speaking to customers and technical negotiations.
• Demonstrated strong customer service and excellent verbal and written communication skills.
• Capability to independently research and formulate solutions to technical problems.
• Possess strong knowledge of general business applications such as MS Office, text messaging, instant messenger, etc