Join us as we grow together personally and professionally! Four Generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are a family! We are improving the lives of those we touch every day by valuing the customer, caring for our 1000 team members, and supporting our communities that we are honored to serve.

POSITION OVERVIEW

The Collections Specialist will facilitate collection of delinquent accounts; the Specialist will also assist in the credit granting process and customer account set-up. A detailed Job Description will be available when you begin employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Begin building your career and apply now for these great benefits!

BENEFITS OVERVIEW

• Family first atmosphere
• Benefits to fit your needs: Medical, Dental, Vision, Life, Disability, 401k
• Competitive Total Compensation Plans with 401k match
• Paid time off in your first year
• Team first environment
• Paid Gym Memberships
• Remote work in select roles
• Monthly teambuilding exercises
• Daily Pay if needed
• Flexible Schedules to attend family events
• Professional Training
• Advancement opportunities
• Leadership Training

ESSENTIAL JOB FUNCTIONS

• All employees must perform the core values of our organization:
• Safety: Live our lives and conduct our business with safety first.
• Team Environment: Create synergy with common purpose and commitment.
• Strong Work Ethic: Consistently producing high quality work.
• Honest Communication: Communicate to build trust and mutual respect.
• Positively Impacting Others: Create positive energy using empathy and kindness.
• Adapt to Change: Embrace, encourage and excel in a changing environment.
• Perform all job duties and responsibilities in a manner that will keep the employees and the community safe.
• Identifies and tracks accounts that have been deemed delinquent.
• Contacts large clients to obtain payments; when necessary, negotiates new payment terms or settlements.
• Refers accounts to outside collection agency for further collection efforts as needed; assists with collections and legal actions pertaining to those accounts.
• Generates reports as requested from management.
• Requests and pursues payment on delinquent accounts via communication with account holder.
• Follows established guidelines to review and update account status.
• Maintains log of payment promises and pertinent account details; schedules follow-up communication with account holder.
• Processes credit applications, collecting further information as needed.
• Reviews credit references by independently validating references provided by the applicant or by using a credit reporting service.
• Prepares recommendations for increasing or decreasing credit limits based on account holder’s payment history.
• Determines, based on established credit guidelines, credit limit to be approved.
• Consults with the CFO or other appropriate personnel when client credit requests exceed established guidelines.
• Customer account set-up
• Performs other related duties, as required.

EDUCATION & QUALIFICATIONS:

• High school diploma or equivalent required.
• Two years of related experience in accounts receivable preferred
• Excellent verbal and written communication skills.
• Understanding of state and federal laws pertaining to collection activities.
• Excellent organizational skills and attention to detail.
• Ability to keep information confidential.
• Ability to exercise integrity and discretion.
• Ability to remain professional in confrontational conversations.
• Proficient in Microsoft Office Suite or related software program.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. General office setting.

While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, operate business equipment and dial the telephone. They are regularly required to talk and hear. The employee is frequently required to stand, walk, sit, and lift up to 15 lbs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.