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We are looking for a self-starter entry-level Customer Support Assistant to assist with our firm's strategic and productive marketing and sales campaigns.
Our next Customer Support Assistant will be responsible for adequately executing our marketing and sales directives and being the brand’s face and voice.
In addition, we expect our new and energetic Customer Support Assistant to build quality relationships with new clientele, maintain existing customer accounts, and assist in the increase of overall quarterly and annual production of new sales and customer acquisitions.
Our Customer Support AssistantWill Be Responsible To : Engage in communication with customers directly, be an expert on all product knowledge, and educate them on their desired product inquiry Research target markets to better identify and engage with new and existing customers to help bolster our sales pipeline Communicate the features and benefits of specific products / services based on individualized needs Overturn objections as necessary throughout the sales process and answer questions as they arise Respond in a prompt, effective, and professional manner to all account inquiries Attend regular product training sessions with other Customer Support Assistant team-mates and upper-level management Desired Skills for Success For Our Next Customer Support Assistant : A High School Diploma or equivalent is required 1-2 years of experience in a customer service or sales role is highly recommended Excellent communication skills, both verbal and nonverbal A tenacity and desire for growth and knowledge A driven mindset with impeccable time management skills and a superior work ethic Positive and professional demeanor while working with other Customer Support Assistants and customers #LI-Onsite Powered by JazzHR
Last updated : 2024-07-03
Full Time
$50k-67k (estimate)
06/20/2024
10/03/2024
The job skills required for Customer support include Customer Support, Consulting, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer support positions, which can be used as a reference in future career path planning. As a Customer support, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support. You can explore the career advancement for a Customer support below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support job description and responsibilities
Respond to customer queries in a timely and accurate way, via phone, email or chat
02/24/2022: Chico, CA
Identify customer needs and help customers use specific features
03/08/2022: Orlando, FL
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
02/24/2022: Cheyenne, WY
Update our internal databases with information about technical issues and useful discussions with customers
01/19/2022: Queens Village, NY
Monitor customer complaints on social media and reach out to provide assistance
03/12/2022: Idaho Falls, ID
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support jobs
Foster effective problem solving.
01/19/2022: Worcester, MA
Communicate clearly with customers.
01/16/2022: Ogden, UT
Give credence to customer complaints.
01/21/2022: Somerset, NJ
Avoid helping customers at breakneck speeds.
03/21/2022: Green Bay, WI
Know how to close a conversation.
02/22/2022: Columbus, OH
Step 3: View the best colleges and universities for Customer Support.