If you're looking to learn, grow and make an impact with one of the top workforces in the Dallas/Fort Worth Metroplex, this is where you belong! Reporting directly to the Director of Human Resources, this position provides resources, solutions and support to the internal HR team, our workforce and the public. Confidentiality, curiosity, resourcefulness, initiative and determination are prerequisites for anyone interested in this entry-level Human Resources role. 
This full-time position works 4 days per week, Monday through Thursday, from 7:30a.m. to 6:00p.m. with every Friday off. This position is on-site 4 days per week, with remote-work capability only in very limited circumstances.This position provides direct support to the Human Resources Department and to other City departments by providing top-tier customer service and performing related tasks such as AP/AR activities related to Human Resources functions, salary survey response and tracking, record maintenance, front desk administration, employee event planning and more.
Essential Job Functions include:
HR Service and Support

• Serves as the first-contact and primary in-person service provider to managers, employees and the public. Responsible for providing best-in-class customer service experiences by responding to inquiries and requests in a timely and knowledgeable manner.
• Assists with various administrative tasks related to confidential HR functions, including but not limited to worker's compensation, onboarding, claims against the City, risk management, benefits and compensation.
• Provides administrative support to important HR functions, including but not limited to annual benefit enrollment, wellness events, recruiting fairs and events, trainings, and other event setup and coordination.
• Assists with communication efforts regarding benefits, wellness, payroll, recruiting, and other HR functions to employees and retirees.

HR Programs and Direct Oversight

• Responsible for the departmental AR/AP functions, including but not limited to the accurate and timely reviewing and processing of invoices, payments and reconciliations with various vendors in accordance with purchasing guidelines, procedures and laws. Reviews P-card transactions and submits payments to vendors.
• Coordinates the City's volunteer program to include volunteer processes, applications and background checks.
• Acts as records coordinator for the department ensuring document compliance is monitored and maintained appropriately. Responds to Open Records Requests as necessary.
• Coordinates and conducts new employee orientation and onboarding (bi-weekly). Evaluates program effectiveness and identifies areas of improvement.
• Responds to employment verification requests and external survey requests.
• Orders supplies and items for the department as needed or requested.
• Assists with special departmental projects, events, activities, and all other items as assigned or needed.

High school diploma or equivalent, required. One year of clerical, administrative support, or related experience in a customer service environment is required.This position is subject to successful completion of a fingerprint-based CJIS criminal background review in accordance with State of Texas CJIS standards.

• Advanced skill in interpersonal communication and communicating simple or complex concepts.
• Basic skill in analyzing data, identifying trends and recommending actionable strategies.
• Basic knowledge of office procedures and accounting principles.
• Ability to effectively prioritize tasks and support multiple individuals, teams, and work groups.
• Ability to continually demonstrate practical knowledge, analytical judgements and informed decision-making.
• Ability to provide technical, practical or functional knowledge related to job functions.
• Ability to effectively inform, educate, persuade or influence others related to job functions and necessary outcomes.
• Ability to communicate effectively on technical, interpersonal and professional levels to diverse audiences, communities and interest groups.
• Ability to travel to offsite meetings, conferences, and training as needed.
• Must be able to successfully utilize and navigate commercial and City-specific software and systems.