Full-Time hours 
Olson Funeral & Cremation is in our Fergus Falls community and we are looking for a temporary office manager. This will be a 3-month commitment with potential for extension.
The Office Manager reports directly to our location manager and is responsible for the day-to-day front office and administrative support of the funeral home operations and facilities.
What you’ll do:

• Manage the reception area and respond to families, funeral home staff, and public inquiries by phone, email, and in-person.
• Oversee billing processes that include accounts receivable, accounts payable and month end reporting.
• Greet families and guests, handling inquiries and directing them according to their specific needs.
• Maintain daily incoming and outgoing mail, postal deliveries, and package pickup.
• Support the funeral home staff administration tasks pertaining to arrangements, obituaries, death certificates, etc.
• Assist in the creation of memorial bookmarks, folders, videos, social media posts, and the funeral home website as needed.
• Oversee billing processes that include accounts receivable and accounts payable.
• Maintain distribution lists and process mailings for customer satisfaction surveys, aftercare, and preneed initiatives.
• Support administration tasks and facility set-up for memorial, community, and special events.
• Maintain and purchase office supply and product inventories.
• Supervise the maintenance of office areas, public rooms, equipment, and provide occasional assistance with vehicles.
• Lead funeral home staff in housekeeping duties to ensure the funeral home displays a clean, organized, and professional environment.
• Perform other duties as assigned.

Experience you need to bring:
 

• High School Diploma or equivalent
• 1 years of related office management experience
• Strong customer service skills

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