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FOH Supervisor (Hourly) – Carlos O’Kelly’s
Invitation: To make a difference by loving people through the creation of a work environment that helps them become their natural best selves. As the FOH supervisor, you are responsible for selecting, developing, and leading the hospitality team to care for each other and guests creating an outstanding guest experience resulting in a profitable operation, and healthy work culture.
This role is designed to prepare someone for restaurant management. Our expectation is for you to learn the skills and leadership needed to be successful as a Manager someday. We don’t expect you to be an expert just yet! We’ll help you with your development and look forward to watching you grow your skills with us.
Principal Responsibilities and Duties
Assist Managers with all aspects of the dining room operation
Actively lead by providing vision, coaching, and feedback
Foster team cohesiveness and positive team working environment
Provide and ensure friendly and efficient guest service/teamwork with the hospitality team
Oversee opening and closing activities
Ensure cleanliness and sanitation that align with health and safety standards
Actively lead by providing vision, coaching, and feedback around the guest experience to ensure friendly and efficient service
Ensure compliance with all alcoholic beverage regulations
Monitor and assist with Team Member duties during peak times to expedite service
Monitor food and beverage delivery methods, portion sizes, and garnishing and presentation of food to ensure that food is delivered and presented according to standards
Investigate and resolve guest complaints regarding food quality, service, or accommodations
Review work procedures and operational problems to determine ways to improve service, performance, or safety
Explore opportunities to add value and make a difference through job accomplishments
Learn and train about restaurant management by updating job knowledge through participation in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Other duties as assigned
Required Qualifications
No minimum level of professional certification
No minimum level of technical knowledge
Able to make decisions
Able to identify and resolve problems
Able to guide, direct, and motivate staff
Able to plan and prioritize tasks
Able to teach and train staff
Able to monitor processes, materials, and resources
Able to perform administrative tasks
Knowledge of personnel practices and regulations
Knowledge of food safety and sanitation practices and regulations
Able to deal with confidential information and/or issues using discretion and good judgment
Working Conditions and Physical Requirements
Able to work and verbally communicate effectively with other team members
Able to engage the public in a positive manner
Able and willing to work with others as a team
Able to reach and bend and frequently lift up to 50 pounds
Able to exert fast-paced mobility between the dining room and kitchen for periods of up to 12 hours in length
Able to work in a standing position for long periods of up to 12 hours in length
Able to perform repetitive tasks with little or no break
Able to perform physical activities that require considerable use of your arms and legs and moving your whole body such as climbing, lifting, balancing, walking, stooping, and handling of materials
Able to work flexible schedules including evenings and weekends
Able to travel at quarterly intervals to required management meetings and or training sessions
Physical Requirements
There are physical demands that come with this role. To be successful in this role you’ll be regularly required to 1) navigate throughout the restaurant and communicate with guests, 2) move and grasp items up to five pounds, 3) occasionally lift and/or move up to 25 pounds, 4) bend and stoop. You must have adequate vision to be able to discern cleanliness throughout the restaurant and operate a touchscreen. To perform these essential functions, reasonable accommodations may be made if you have disabilities.
Thrive Restaurant Group is an Equal Opportunity Employer.
Full Time
$52k-70k (estimate)
06/23/2024
08/21/2024
The job skills required for FOH Supervisor include Guest Service, Leadership, Teamwork, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a FOH Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by FOH Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for FOH Supervisor positions, which can be used as a reference in future career path planning. As a FOH Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary FOH Supervisor. You can explore the career advancement for a FOH Supervisor below and select your interested title to get hiring information.