• High school diploma or equivalent required.

• One (1) or two (2) years of college preferred.

• Demonstrates good written and oral communication skills and public relations skills.

• Ability to learn medical terminology.

• Strong computer skills.

• Ability to work with office technology, such as copier, printer, fax, scanner, telephone. Must be able to handle multiple tasks and meet deadlines and possess excellent organizational skills.
• Demonstrates an awareness of a respect for, and attention to the diversity of the people with whom they interact (persons served, personnel, families/caregivers, and other stakeholders) that is reflected in attitudes, behavior, and services.
• Must be able to read, write, speak, and understand the English language.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, family members, Visitors, government agencies/personnel and the public.
• Experience working with agencies, coordinating resident services a plus.

Work Environment:
While performing duties of this job the employee is occasionally exposed to a variety of resident conditions and elements. The noise level is moderate to quiet.

Physical and sensory requirements:
While performing the duties of this job, the employee is constantly required to communicate and listen. This position requires sitting 90% of the time. Occasional standing, walking, twisting, and bending. The ability to lift up to 25lbs occasionally without assistance. Must be able to cope with the mental and emotional stresses of position. Must be in good health and demonstrate emotional stability.

Other Duties:
Please note this job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.