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SERVPRO of Chesterfield and SERVPRO of Tri-Cities...
Grimes, IA | Full Time
$111k-146k (estimate)
1 Month Ago
Servicing specialist
$39k-49k (estimate)
Full Time 2 Days Ago
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Merkle Retirement Planning is Hiring a Servicing specialist Near Grimes, IA

Position Description :

The Client Servicing Specialist plays a pivotal role in helping Merkle Retirement Planning families bring their retirement visions to life and keep their retirement plans on track.

Serving as a vital link between the Retirement Planners and clients, the Client Servicing Specialist is entrusted with the responsibility of delivering exceptional customer interactions that address clients' immediate needs and cultivate enduring trust.

In this vital position, the Client Servicing Specialist is a strategic partner in transforming clients' retirement dreams into tangible plans.

They provide essential support, guidance, and a personalized touch that ensures Merkle Retirement Planning's clients' financial journeys are seamless and deeply meaningful.

Responsibilities & Expectations :

  • Client Visit Preparation and Post-Visit Follow-Up : Prepare timely and accurate paperwork recommended by the Retirement Planner and Paraplanner before client visits and facilitate any post-visit transactions recommended by the Retirement Planner.
  • Client Relationship Management : Build and nurture strong, lasting relationships with clients to gain a deep understanding of their retirement goals, needs, and aspirations.

Provide personalized support and guidance to clients, offering insights and solutions tailored to their unique financial situations.

Client Communication : Serve as the point of contact for client account servicing and the liaison between the client and third-party financial companies.

  • Compliance : Ensure all procedures adhere to industry regulations and internal compliance standards. Maintain accurate records of client interactions and documentation.
  • Cross-Team Collaboration : Collaborate with our Retirement Planners to resolve any issues.
  • Specialized Expertise : Act as a subject matter expert on various retirement planning strategies, such as Social Security elections, Medicare, succession planning, etc.
  • Team Support

Assist the Client Servicing Team in achieving shared goals and responsibilities.

Required Qualities & Skills for the Client Servicing Specialist Position

  • Attention to detail
  • Commitment to excellence
  • Accurate
  • Dependable
  • Patient
  • Thoroughness
  • Excellent written and verbal communication
  • Superb customer care and support
  • Commitment to learning and professional development
  • Last updated : 2024-06-24

Job Summary

JOB TYPE

Full Time

SALARY

$39k-49k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

09/25/2024

WEBSITE

merkleretirementplanning.com

HEADQUARTERS

Grimes, IA

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The following is the career advancement route for Servicing specialist positions, which can be used as a reference in future career path planning. As a Servicing specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Servicing specialist. You can explore the career advancement for a Servicing specialist below and select your interested title to get hiring information.