15 Jobs in Hawthorne, CA
LanceSoft Inc is Hiring a Route Service Representative Near Inglewood, CA
- The Route Service Representative (RSR) is the face of Client to the public, our customers and acts as an Ambassador for the company in everything he/she does.
- This position performs day to day route operations by serving client needs with regard to properly tracking, sorting, storing and transporting patient specimens and other materials including but not limited to supplies and patient results.
- Responsible for compliance with all processes including and not limited to: timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures.
- Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination.
- Responsible for operating company vehicle safely as well as maintaining a valid driver's license and driving record within acceptable company guidelines.
- Ensure route is started with proper equipment tools. i.e., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell phone, keys, door hangers, observation reports, etc.
- Follow route as scheduled/sequenced while allowing for will-call stops and special pickups.
- Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature.
- Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes.
- Place "Door Hanger" for will-call clients with no specimens out.
- Place "Door Hanger" for Daily clients who regularly provide specimens but none are available at scheduled pick up.
- The RSR is required to notify their Supervisor and/or Team Leader of service issue for a next morning follow up.
- Communicate with Dispatch before leaving an area to ensure will-calls have been cleared.
- Keep route information, sequencing and all client notes up to date.
- Attendance and punctuality in meetings and training sessions.
- Meet all training requirements in a timely manner as assigned.
- Properly care for and maintain company equipment including scanners, telephones, vehicles etc... Communicate any deficiencies with equipment.
- Document and provide appropriate client satisfaction information to Logistics Management.
- Maintain professionalism and a service orientation with clients using Everyday Excellence and the Five Guiding Principles.
- Demonstrate Everyday Excellence in the Client Behaviors; Agility, Customer Focus, Transparency, United as One Team and Performance Oriented.
- Valid Driver's license with a minimum of 1 year driving experience and documentation of a Motor Vehicle Record with three moving violation convictions within the previous 36-month period.
- 1 year of experience in a customer service, logistics, or delivery related job strongly preferred.
- Position requires travel
- Extensive use of phone and hand held device (PC)
- Prolonged standing/sitting/walking/driving
- Fine dexterity with hands/steadiness
- Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time
- Ability to communicate effectively in English with clients, supervisors and peers
- Vision-requires constant mental visual attention to details as well as ability to see well in limited light scenarios
- Balancing
- Bending/kneeling
- Pushing/pulling
- Reaching/twisting
- General computer knowledge and experience with handheld scanner equipment preferred.
- Strong customer service skills
- Strong interpersonal skills
- Strong problem-solving skills
- Strong sense of collaboration
- Strong communication skills
- Strong decision-making skills
- Customer Focus
- Integrity
- Trust
- Act with a Sense of Urgency/ Importance
- Approachable
- Service driven
- Sincere
- Composure
- Professionalism
- Honesty
- Respect
- Patience
- Knowledgeable
- Humorous
- Self-Development
- Informing
- Drive for Results
- Four options of medical Insurance
- Dental and Vision Insurance
- 401k Contributions
- Critical Illness Insurance
- Voluntary Permanent Life Insurance
- Accident Insurance
- Other Employee Perks
EEO EmployerLanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Job Summary
Full Time
Business Services
$40k-51k (estimate)
07/06/2024
08/02/2024
lancesoft.com
HERNDON, VA
500 - 1,000
2000
Private
DIVYA GANDHI
$200M - $500M
Business Services
Related Companies
About LanceSoft Inc
LanceSoft is a provider of application development, management outsourcing and data-warehousing services to the aerospace and automotive sectors.
The job skills required for Route Service Representative include Customer Service, Problem Solving, Communication Skills, Attention to Detail, Communicates Effectively, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Route Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Route Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Route Service Representative positions, which can be used as a reference in future career path planning. As a Route Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Route Service Representative. You can explore the career advancement for a Route Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Route Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Route Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Route Service Representative job description and responsibilities
The Route Service Representative will make daily visits delivering and picking up customer products on an assigned route.
01/30/2022: Salem, OR
Route sales representatives sell products and provide services to customers located on designated routes.
03/10/2022: New York, NY
Customer service representatives ensure to clear previous day’s route; they are responsible for the accuracy and completeness of all paperwork.
04/01/2022: Baltimore, MD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Route Service Representative jobs
Some employers require route sales representatives to be at least 21 years old.
02/28/2022: Utica, NY
Additional baggage fees and fees for other services may apply.
02/07/2022: Lebanon, PA
Have a Separate Social Media Customer Service Process.
02/23/2022: Pensacola, FL
Try Event-triggered Customer Service Tips.
03/14/2022: Sioux City, IA
Create a Minimum Viable Product.
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Step 3: View the best colleges and universities for Route Service Representative.
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