POSITION SUMMARY :

A Maintenance Supervisor is responsible for leading and coaching a group of hourly associates in overseeing maintenance of distribution facilities, including conveyor, sortation, and other equipment repairs and maintenance within a state-of-the-art, high-technology distribution center.

As well responsible for supporting the transition to "omni-channel" fulfillment processing.

REPORTS TO : Senior Manager, Maintenance

SUPERVISES : Technicians levels of 1 through 5

RESPONSIBILITIES :

• Ensure customer service, quality, and safety standards are met in an efficient and innovative manner; partner with all departments to address issues, where needed
• Direct preventative maintenance and repairs on conveyor and material handling equipment, electrical diagnosis and repair, facility maintenance and repair, and general construction
• Monitor execution and reporting of approved preventative maintenance (PM) and predictive maintenance (PdM) programs for all equipment in the distribution facility, (including yard tractor equipment)
• Maintain centralized organization of all mechanical and building drawings, equipment inventory, work order history and supplier / contractor contact listings
• Partner with facilities department to assure proper electrical, structural, and mechanical issues are addressed when creating, repairing, or replacing any property related to the distribution facility
• Ensure Maintenance and Operations team partner for best practices across distribution facilities
• File maintenance and centralized organization of all mechanical and building drawings, equipment inventory, work order history, and supplier / contractor contact listings
• Coordinate contractor work on-site to avoid interruption of facility operations and to remain within the constraints of DC needs and security
• Ensure Maintenance team acts as active participant in safety program development and committees
• Coach, develop, and train Maintenance team to facilitate performance of maintenance duties; keep the distribution facility clean, safe and operational at all times
• Develop structured training programs for team to gain working knowledge of PLC controls, forklift repairs / maintenance, Dematic put-to-light controls systems and general electrical work
• Promote and maintain high employee morale and safety, and counsel employees for unacceptable performance / attendance
• Provide training on aerial platform equipment (scissor and boom lifts)
• Partner with planning team to develop weekly maintenance PM and PdM tasks and schedules
• Measure and analyze key performance indicators to improve established processes and procedures
• Frequently inspect facilities to proactively detect potential problems and recommend the necessary repair or maintenance
• Work effectively with DC supervisors and managers to develop and maintain a positive employee relations environment
• Provide input in the development of maintenance budget, monitor spending, and report on operating costs within functional areas
• Administer company policies and procedures
• Additional duties as assigned
• Other duties as assigned

Learning & Development

• Infuse a team with passion, innovation, and teamwork through a focus on people and integrity - AEO, Inc.'s core values!
• Be a role model leader for others by : acting with integrity and respect, approaching responsibility with confidence and ownership, inspiring superior performance, and developing a track record of success.
• Manage team members coaching for growth and development; ensure department morale and engagement remains high.
• Utilize tools, resources, and new experiences to advance own skills and proactively seek out feedback to identify development opportunities.
• Champion change in a way that promotes and maintains high employee morale; strive for continuous improvements in all areas.
• Maintain a passion for winning!

AUTHORITY :

• Performance management and hiring of associates
• Dictate destination of workflow and human resources
• Prepare and present associate reviews
• Accident investigation and recommendation for corrective action
• Oversee corrective actions on performance of outside contractors
• Research sources and purchase electrical equipment and parts to support business needs and growth

QUALIFICATIONS :

2 years Previous Supervisor / Management experience in a warehouse / distribution / retail environment or equivalent; .

com and / or "Omni-channel" retailing

• Minimum 5 or more years of previous maintenance experience
• Strong mechanical trade knowledge and experience
• Strong working knowledge and experience with electrical systems
• Strong knowledge and experience working with communication systems
• Knowledge of lean concepts and methodology
• Programmable Logic Controller (PLC) experience a plus
• Knowledge forklift and battery repair and maintenance, and preventative maintenance preferred
• Proficient in Google suite, gmail & Internet applications
• Strong analytical, prioritizing, interpersonal, problem-solving, & planning skills
• Strong verbal and written communication skills
• Demonstrated collaborative skills and ability to work well within a team
• Ability to work with and influence peers and senior management and not afraid to be hands on when required
• Ability to work in a fast-paced and deadline-oriented environment
• Demonstrates safety awareness through process driven risk mitigation
• Ability to simultaneously manage multiple projects with effective leadership,
• Self-motivated with critical attention to detail, deadlines, and reporting

PAY / BENEFITS INFORMATION :

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental);
• wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off;

paid sick leave; and parental leave and benefits.

Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service.

For additional information, please click .

• AEO may also provide discretionary bonuses and other incentives at its discretion.

Last updated : 2024-05-23