Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing
A courteous, professional attitude and presentation needs to prevail when handling upset guests and difficult situations
Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands
Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands
6 months Customer Service Experience
As a Front Desk Clerk you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following duties to the highest standards:

• Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests
• Inputs information into the computerized reservations' system to update and maintain records
• Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises

Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel
Prepares and consistently restocks the front desk with supplies including preparing arrival packets
Type correspondence and reports for management as needed
Job Type: Full-time

Pay: $27,000-$31,000

Schedule:

• 10 hour shift
• Evening shift
• Holidays
• On call
• Weekend availability

Ability to commute/relocate:

• Hermiston (97838): Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Job Type: Full-time

Pay: From $14.50 per hour

Schedule:

• 12 hour shift
• Day shift
• Every weekend
• Weekends as needed
• Weekends only

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person