4 Jobs in Hermitage, PA
J.L. Nick & Associates is Hiring a Service Manager Near Hermitage, PA
Service Manager
Our client, a family owned company since 1980 that has grown from a local supplier to a recognized industry leader throughout North America, needs your background and experience. The Service Manager's responsibilities include properly plan, staff, and execute all field service and installation needs of overhead cranes, provide the highest level of customer service, assist in the field as needed, develop lasting customer relationships, and manage the service team members. The Service Manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services. You will be responsible for delegating and directing service tasks, handling customer complaints or concerns and communicate complex technical issues with customers throughout the course of service projects as well as help troubleshoot mechanical and electrical issues over the phone with service technicians at customer sites.
Qualifications:
- Aptitude for both electrical and mechanical environments as well as familiarity with mechanical and electrical equipment, preferably with overhead cranes
- 8 years of experience in crane service industry in either management and/or engineering.
- OSHA 10 a must and OSHA 30 preferable.
- Current valid driver's license and safe driving record
- This position does require some travel.
J.L. Nick & Associates & its clients are equal opportunity employers
Job Summary
Full Time
Business Services
$83k-107k (estimate)
06/19/2024
08/18/2024
jlnick.com
ERIE, PA
25 - 50
1988
Private
JOHN L NICK
$5M - $10M
Business Services
Related Companies
The job skills required for Service Manager include Customer Service, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
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Experienced leader with proven record providing exceptional customer service operations.
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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
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The service manager must also be able to work under stress besides handle stress.
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Step 3: View the best colleges and universities for Service Manager.
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