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Thank you for your interest in pursuing a career with P&K! If you have any questions, please feel free to email HR Manager, Karen Swinton.
Location: Hiawatha, IA
Type of Employment: Full time
Accountabilities:
Fields internal and external customer inquiries to the Service Department.
Schedules and assigns jobs and work areas to employees in the Service Department according to skills and knowledge.
Works closely with other department personnel to manage the work flow of the department and ensure customer’s (internal and external) needs are met, work is completed, and deadlines are met.
Opens and maintains work orders.
Reviews work orders for completeness and accuracy prior to customer billing.
Reviews Pathways “What’s New” regularly.
Reviews Equip “Aged WIP” and “Technician Labor Report” regularly and handles as necessary.
Performs other duties or functions as directed by management in line with the objectives of the dealership.
Service Admin Qualifications:
Previous service experience
Familiar with JD and competitive products
Excellent customer service skills
Strong verbal and written communication skills
Demonstrable strong organizational skills
Demonstrable problem solving and decision making skills
Ability to work under pressure and meet deadlines
Ability to work in and promote a team atmosphere
Must be able to handle stressful situations and handle multiple tasks simultaneously
Ability to handle changing priorities
Detail oriented
Must exhibit ability to be self-motivated
We look forward to hearing from you soon and thank you for your interest in joining the P&K team!
Full Time
Wholesale
$86k-120k (estimate)
06/14/2024
08/21/2024
pkmidwest.com
WAVERLY, IA
25 - 50
2012
Private
HARRY OLSON
<$5M
Wholesale
The job skills required for Service Advisor include Customer Service, Problem Solving, Written Communication, Decision Making, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Advisor. Select any job title you are interested in and start to search job requirements.