Description

At CTSHealth, our vision is to improve the quality of life for children who have experienced unfortunate situations beyond their control. We employ hard-working, dedicated, caring team members who are committed to excellence and empowering children and families through therapy, education, and prevention-based care.

Medical Office Administrator

Hickory, NC 

Full-time 

What will you do? 

The Medical Office Administrator main purpose is to serve as the medical office clerk, who provides clerical/administrative support in wards, clinics, or other medical treatment departments. 

• Welcomes and greets patients, visitors in person and answers inquiries over the phone.? 
• Optimizes patients' satisfaction and provider time by scheduling appointments in person or by telephone. 
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. 
• Comforts patients by anticipating patients' concerns; answering patients' questions; maintaining the reception area. 
• Facilitates communication between physicians and patients. 
• Assists with calling in refills of medications. 
• Ensures availability of treatment information by filing and retrieving patient records. 
• Maintains patient accounts by obtaining, recording, and updating personal and financial information. 
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims. 
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs. 
• Protects patients' rights by maintaining confidentiality of personal and financial information. 
• Maintains operations by following policies and procedures; reporting needed changes. 
• Contributes to team effort by accomplishing related results as needed. 

What’s in it for you? (Great Benefits for Full-Time employees) 

• Paid Vacation Time and Holidays!
• Health Insurance 
• Dental Insurance 
• Vision Insurance 
• 401K Match 
• Short-Term Disability Insurance 
• Employee Assistance Program (EAP) 

Pay Rate?

$15.00-$18.50/hr. 

Requirements

 What qualifications do you need? 

• Completion of HS diploma or equivalent 
• 1 year of experience working in a medical setting (preferred) 
• Experience working with an Electronic Health Record (preferred) 
• Must be at least 18 years of age. 
• Must be able to pass federal and state background verifications. 
• Knowledge of medial terms, codes, laws, ethics, practice, and malpractice specialties. 
• Analytical Skills 
• Detailed orientated precision and technical skills.
• Excellent interpersonal skills.