1 Job in Hicksville, NY
The BLS Company is Hiring a Customer Service Agent (Headquarters Office) Near Hicksville, NY
Key Responsibilities:
- Responding to customer inquiries and requests via phone, email, and chat
- Handling customer complaints and concerns with professionalism and empathy
- Resolving customer issues and escalating to management when necessary
- Providing product and service information to clients
- Updating customer records and account information
- Liaising with other departments to ensure customer satisfaction.
- Identifying opportunities to improve customer experience and make recommendations to management.
- Assisting with other duties as required
- High school diploma or equivalent
- 1 years of experience in customer service or a related field
- Excellent communication skills, both verbal and written
- Strong problem-solving skills and ability to think on your feet
- Ability to work independently and as part of a team
- Strong attention to detail and accuracy
- Flexibility to work a variety of shifts, including evenings and weekends
- Proficiency in Microsoft Office and other computer applications
- Knowledge of the limousine or transportation industry is an asset
Job Summary
Full Time
$41k-51k (estimate)
07/02/2024
07/21/2024
GAYANG-DONG, SEOUL
<25
2010
SE WOOK OH
$10M - $50M
Transportation
Related Companies
The following is the career advancement route for Customer Service Agent (Headquarters Office) positions, which can be used as a reference in future career path planning. As a Customer Service Agent (Headquarters Office), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent (Headquarters Office). You can explore the career advancement for a Customer Service Agent (Headquarters Office) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
01/18/2022: Florence, SC
The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
12/23/2021: Madison, WI
Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
12/18/2021: Alexandria, LA
Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
01/19/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
01/09/2022: Youngstown, OH
When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
01/17/2022: Providence, RI
Agents must be trained and mentored to develop a positive approach towards handling customer queries.
01/25/2022: Newark, NJ
A customer service representative must be a good listener.
02/18/2022: Santa Cruz, CA
Step 3: View the best colleges and universities for Customer Service Agent.
