Job Description

• Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral / intkae and continuing through case management, retention and advancement efforts in follow up phase.
• Compare clients' applications with eligibility requirements through interviews
• Provides general information regarding program objectives to assess eligibility
• Schedules intake appointments
• Conduct preliminary meeting with the customer and accurately completes all application / enrollment and verifies eligibility for program and other required forms and documents to bring for intake;

Compute financial data in order to determine eligibility

• Responsible for uploading all certification of applicant of documentation following appropriate intake as required by county or government agencies
• Ensure compliance with county and government regulations in regard to intake and enrollment qualifications
• Attend meetings / trainings and community events outside the center and on occasion evenings and weekends as required
• Manages a caseload of participants and provides counseling and mentoring
• Assesses participant competencies, work history, educational attainment, skills, and abilities; identifies challenges to finding employment and prompts them to find solutions
• Conducts regular ongoing individual meetings with participants for job search, education, job retention, and / or job readiness
• Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals
• Ensures participant accountability and attendance; tracks and maintains employment retention goals
• Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
• Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
• Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level.
• Display the ability to work with a variety of cultures, languages, educational and economic backgrounds in a classroom setting
• Improve the job readiness score of students in workshops and deliver a pipeline of work ready customers to staff
• Conducts searches for suitable job openings for clients, comparing client qualifications with employer's requirements
• Develops a wide variety of job opportunities for candidates, establishes and maintains active and frequent contact employers
• Develops and maintains detailed knowledge of the local labor market
• Establishes rapport with area businesses; maintains on-going relationships with businesses
• Works with businesses to identify job openings, alternative work activities, and training initiatives
• Assists employers in recruiting, interviewing, and hiring qualified applicants
• Maintains a current listing of local job opportunities
• Maintains follow-up contact with employers to determine satisfaction with services and plan for quality improvement
• Arranges for employers to speak to candidates about employment and employer expectations
• Other duties as assigned

Qualifications

• Preferred Bachelor's degree and or Associate's degree with equivalent work experience preferred.
• Strong interpersonal skills and the ability to communicate clearly and professionally in an individual or group setting;
• Proficient in Microsoft Office programs
• Strong speaking and organizational / time management skills
• Ability to maintain a high level of confidentially
• Must be detailed oriented and timely in meeting deadlines, goals and objectives
• Ability to address and solve customer inquiries and / or concerns
• Ability to conduct Workshops / Orientations
• Friendly, professional demeanor staffing experience preferred Bi-lingual (English / Spanish) preferred
• Ability to work well in teams and independently
• This is considered a driving position and as such your driver's license must be in good standing and you must have proof of valid automobile insurance.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect.

Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Last updated : 2024-06-07