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Smarter Marketing Concepts
Irving, TX | Full Time
$35k-46k (estimate)
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Irving, TX | Full Time
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Call Center Agent
$35k-46k (estimate)
Full Time 3 Months Ago
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Smarter Marketing Concepts is Hiring a Call Center Agent Near Irving, TX

```Duties```
- Conduct outbound calls to potential customers from warm provided leads
- Introduce and promote services to customers they inquired about
- Provide information about product features, pricing, and benefits
- Answer customer questions and address concerns
- Maintain accurate and detailed records of customer interactions and sales activities

```Experience```
- Previous experience in sales, customer service or call center is preferred
- Ability to negotiate and close customers effectively
- Fluent in English is a must, Spanish language skills are a big plus
- Familiarity with telemarketing techniques and best practices
- Strong communication skills, both verbal and written
- Ability to meet and exceed sales targets while working independently

This is a full-time position with competitive compensation, We offer opportunities for career growth and provide ongoing training to help you succeed in your role. Please note that this position requires warm calling, meaning you will be contacting individuals who have shown some interest in the product or service being offered. It is important to approach each call with professionalism and a positive attitude. As an Agent, you will play a crucial role in promoting our products and services to potential customers. Your ability to effectively communicate the value of our offerings will directly impact our sales success. If you are motivated, have excellent communication skills, and enjoy working in a sales-driven environment, we encourage you to apply. If you are ready for the next step in your personal growth and achievement please submit your application through our indeed portal. We look forward to reviewing your qualifications and seeing what your all about.

Job Type: Full-time

Pay: $17.23 - $120.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year
  • 2 years
  • No experience needed
  • Under 1 year

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Call center
  • In-person

People with a criminal record are encouraged to apply

Ability to Relocate:

  • Irving, TX 75062: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$35k-46k (estimate)

POST DATE

03/19/2024

EXPIRATION DATE

08/06/2024

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The job skills required for Call Center Agent include Customer Service, Call Center, Products and Services, Communication Skills, Telemarketing, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Agent positions, which can be used as a reference in future career path planning. As a Call Center Agent, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Agent. You can explore the career advancement for a Call Center Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Agent job description and responsibilities

Call center agents are at the frontline of providing solutions to customers’ problems.

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Call center agents need a cache of polite phrases to use when talking with customers.

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Call center agents not only listen to customer complaints, but they also process requests.

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Make sure agents are aware of the call length and offer to call customers back so as to not keep them waiting.

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Manage difficult customer situations and transfer calls to appropriate persons when necessary.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Agent jobs

A call center agent performs a number of functions that are more than just picking up calls.

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They are currently hiring for work at home call center agent positions.

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Learn to deal with angry customers.

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Problem-Solving and Flexibility.

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Use a Calm Soothing Tone of Voice.

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Step 3: View the best colleges and universities for Call Center Agent.

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