5 Jobs in Jupiter, FL
MTech Mobility is Hiring a Customer Relationship Manager Near Jupiter, FL
MTech Mobility is a global leader in providing comprehensive lifecycle and repair services for devices of any kind. MTech is unique in that it offers the industry’s most robust set of mobility and IT services for the enterprise, including device preparation and deployment, 7x24x365 multi-lingual help desk support, advanced exchange & warranty management, in and out of warranty repair services, telecom expense management services and more.
Through its headquarters in Jupiter, Florida, and satellite locations around the world, organizations turn to MTech to offload the heavy lifting associated with deploying, supporting, managing, repairing and refreshing devices for their workforce.
Customer Relationship Manager:
You will drive the success of our customers, taking responsibility for the complete post-sales lifecycle from onboarding and project execution to ongoing operational support services.
Responsibilities
· Support customers as they transition from sales to operations.
· Track and monitor customer’s account to ensure successful operational delivery.
· Have a full understanding our customer's SOW, guarantee service level metrics
are adhered to and ensuring all penalties and credits are followed from a revenue
assurance perspective.
· Use data analysis skills to measure quantifiable success metrics for your portfolio
of customers.
· Conduct Quarterly Business Reviews with Customers.
· Identify new opportunities within Customer’s mobility needs.
· Advocate customer needs and issues departmentally.
· Address high severity requests or issue escalations with speed and efficiency.
Key Qualifications:
· 2 years customer success or account management experience.
· Ability to deliver results under pressure, work independently, and take ownership
of assigned tasks.
· Industry experience (Retail, Hospitality, or Healthcare) a plus
. Experience with mobile products a plus
. Experience with Salesforce
· Analytical and logical ability to understand business workflows
· Ability to multitask and prioritize
· Bachelor’s degree for business management
Job Summary
Full Time
$118k-158k (estimate)
06/21/2024
12/16/2024
mtechmobility.com
Palm Beach Gardens, FL
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The job skills required for Customer Relationship Manager include Onboarding, Account Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Relationship Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Relationship Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Relationship Manager positions, which can be used as a reference in future career path planning. As a Customer Relationship Manager, it can be promoted into senior positions as a SB Financial Services Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relationship Manager. You can explore the career advancement for a Customer Relationship Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Relationship Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relationship Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Relationship Manager job description and responsibilities
Customer Relationship Managers also develop trustworthy relationships with clients while also protecting the brand’s reputation.
06/04/2022: Rock Hill, SC
Besides, a successful Customer Relationship Manager will collaborate closely with accounts and sales managers to ensure that all employees maintain positive client relationships.
03/18/2022: Little Rock, AR
The Customer Relationship Manager also searches for options to expand the client base and develop positive relations with new customers.
05/06/2022: Gastonia, NC
Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.
06/07/2022: Providence, RI
The customer relationship manager can help by monitoring the organisation's business competitors and noting what they are doing right.
03/18/2022: Harrisburg, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Relationship Manager jobs
Prioritize Negative and Positive Comments.
05/06/2022: Roanoke, VA
Measure and analyze customer feedback.
05/23/2022: Grand Forks, ND
Listen, understand and take action.
04/30/2022: Austin, TX
Create a clear customer experience vision.
04/15/2022: Gary, IN
Make customers feel appreciated.
04/14/2022: Providence, RI
Step 3: View the best colleges and universities for Customer Relationship Manager.
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