You haven't searched anything yet.
Work for a company where you make a difference in people's lives every day!
At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you’ve come to the right place! Let us help you discover a new passion for doing good in a growing industry.
Our mission: To help people live a life of their choosing, regardless of age or ability.
GT Independence has won numerous awards and recognitions for being a great workplace, including being named a 2023 National “Best and Brightest Companies to Work For!" In addition, we were recently awarded the Great Place to Work® Certification for 2022/2023 — an honor granted to only the nation’s top employers that offer exceptional employee experiences.
As a Call Center (Self Determination) Support Specialist or SDSS, you’ll work on a team to deliver great customer service to people self-directing their care as well as other stake holders.
In this job, you’ll take on a variety of work. From listening to and resolving customer issues to making sure paychecks are correct. Your job is instrumental in making sure the people we serve stay safe and happy.
Tasks and Responsibilities
EDUCATION
WORK ENVIRONMENT
Work is performed in a home office setting (remote).
GT Independence is a national, family-owned organization and a trusted leader in personal and financial services for people in need of home and community-based care throughout the country. We help tens of thousands of people in public health programs across the country find and hire their own personal assistants.
Our operations team strives to create trust, autonomy and even fun. We believe that everyone can contribute and that the best employees are intrinsically motivated, so we excel because we respect each other and we love what we do.
We value excellence, but we won’t micromanage to achieve it. If you are self-motivated, we’ll give you the freedom to succeed on your own. Team members enjoy generous paid time off, competitive wages and benefits and the opportunity to grow professionally. Grow with us!
___________________________________________________________________________________________
What Culture & Belonging Means at GT: Bring Your Authentic Self To Work
GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
Schedule:
Application Question(s):
Language:
Work Location: Hybrid remote in Kalamazoo, MI
Full Time
$47k-61k (estimate)
09/13/2024
01/08/2025
gtindependence.com
Sturgis, MI
500 - 1,000
The job skills required for Customer Service Representative (11:00-8:00 EST) include Customer Service, Call Center, Listening, Financial Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (11:00-8:00 EST). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (11:00-8:00 EST). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (11:00-8:00 EST) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (11:00-8:00 EST), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (11:00-8:00 EST). You can explore the career advancement for a Customer Service Representative (11:00-8:00 EST) below and select your interested title to get hiring information.