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Center Supervisor
Apply
$56k-73k (estimate)
Full Time 3 Weeks Ago
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Axios Professional Recruitment is Hiring a Center Supervisor Near Kalkaska, MI

Axios Professional Recruitment is partnered with a mental health facility in Northern MI, who is actively searching for a Center Supervisor within their Kalkaska location. The ideal candidate will be experience in mental health services, be a strong and compassionate leader with the ability to communicate clearly and provide essential support to the center and our families.

The Center Supervisor ensures quality community-based outpatient services are provided to the county. This individual supervises all clinical functions, supports coordination, family support, community living support and clerical staff in their county. The Center Supervisor is also responsible for creating and maintaining community human services coordination and planning, and community relations.

Center Supervisor Responsibilities:

  • Chairs daily morning clinical huddles.
  • Provides mental health treatment including person-centered plan development and therapeutic interventions as needed.
  • Provides initial assessments, diagnostic consultations and emergency evaluations as needed.
  • Reviews and oversees clinical case records and record retention systems.
  • Conducts utilization reviews with clinical staff.
  • Provides mental health case consultations for other health and social service agencies.
  • Develops referral sources and initiates referrals to other community resources.
  • Oversees interactions between the mental health, substance abuse, and criminal justice systems.
  • Ensure appropriate consultation with, and use of, psychiatric services.
  • Oversees outpatient crisis intervention and may participate in the rotation of emergency service coverage.
  • Submits accurate statistical data and other reports as required.
  • Attends in-service training, conference, and meetings.
  • Develops and conduct in-service training for agency staff as requested.
  • Expertise in clinical documentation, service activity reporting, agency policy, agency procedure and Medicaid requirements.
  • Monitors and maintains quality services.
  • Actively participates as a member of the team and helps others when needed.
  • Participates on committees when appropriate.

Center Supervisor Qualifications:

To be considered for the Center Supervisor position, applicants should:

  • Strong interpersonal skills: ability to communicate and manage well at all levels of the organization, e.g. board, management, funders, contractors.
  • Strong problem solving and creative skills; ability to exercise sound judgment and make decisions based on accurate and timely analyses.
  • Skilled in developing comprehensive reports.
  • Skilled in planning, organizing, prioritizing, delegating, and supervising.
  • High level of integrity and dependability; is results oriented.
  • Knowledge of fiscal management and human resource management techniques.
  • Knowledge of governmental regulations and compliance requirements.
  • Ability to anticipate and react calmly in emergency situations.
  • Proficient with Microsoft Office, especially Outlook, Word and Excel.
  • Participates in professional development activities to keep current with trends and practices in healthcare administration.
  • Maintains appropriate professional image; able to maintain composure and effectiveness under pressure and in changing conditions; able to accept feedback as it relates to job performance and responsibilities.

OTHER REQUIREMENTS:

  • Promote good morale within the work environment.
  • Ability to communicate clearly, verbally and in writing.
  • Have own phone or reliable access to messages.
  • Have reliable transportation in carrying out agency duties.
  • Ability to work a flexible schedule based upon client needs.
  • Ability to work within guidelines of the code of conduct, regulatory compliance plan and personnel policies.
  • Supports a philosophy of service delivery that is recovery-based, person centered and culturally competent.
  • Maintains confidentiality with regard to all consumer data.
  • Maintains current certification in Adult CPR and First Aid along with all other courses required by the agency.
  • Develop and utilize a working knowledge of employer incentives for hiring MI consumers, ADA regulation regarding job accommodation, Social Security Work Incentives, and relevant labor law.
  • Maintain good relations with contract agencies and community employers, and constructively represent our organization in the community as SEP liaison as assigned by supervisors.

Physical Requirements: Ability to walk, bend, stand, sit, lift up to 25 pounds with or without assistance, stretch/reach, hear, see, hand/finger dexterity. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions in accordance with applicable laws.

Axios Professional Recruitment - an entirely employee-owned company - is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan.

Good luck, we look forward to reviewing your application!

Your friends at Axios Professional Recruitment

Job Summary

JOB TYPE

Full Time

SALARY

$56k-73k (estimate)

POST DATE

06/28/2024

EXPIRATION DATE

07/16/2024

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The following is the career advancement route for Center Supervisor positions, which can be used as a reference in future career path planning. As a Center Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Center Supervisor. You can explore the career advancement for a Center Supervisor below and select your interested title to get hiring information.

If you are interested in becoming a Center Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Center Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Center Supervisor job description and responsibilities

A Call Center Supervisor organizes and directs the call center staff, assesses their performance and provides feedback as needed.

04/26/2022: Baton Rouge, LA

A shift supervisor overviews the daily activities and how employees perform during their shift.

03/29/2022: Birmingham, AL

Provide constructive feedback to improve sales and conversions and set targets and goals for the week, month and year.

03/09/2022: Roanoke, VA

Supervisors ensures that agents understand and comply with all call center objectives, performance standards, and policies.

03/19/2022: Fort Collins, CO

They motivate the staff and maintain optimum performance in the centre.

03/16/2022: Chillicothe, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Center Supervisor jobs

This Call Center Supervisor job description template can be posted to online job forums and career pages for the recruitment of candidates.

05/04/2022: Jackson, MS

Aspiring supervisors must remain calm and courteous under pressure and navigate tense situations, especially during busy hours.

03/08/2022: Chattanooga, TN

Take note that strong understanding of company products, policies and services are also important for this role.

02/28/2022: Petaluma, CA

To succeed as a call center supervisor, you should be focused on helping your team build the necessary skills and knowledge so they can better support customers.

03/17/2022: Gary, IN

Candidates should be able to adapt easily and they must able to interact with different types of people.

05/03/2022: Florence, AL

Step 3: View the best colleges and universities for Center Supervisor.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College