39 Jobs in La Grange, IL
YMCA of Metropolitan Chicago is Hiring a Concierge Near La Grange, IL
Description
Inspiring Change through the Power of Play! Greater LaGrange YMCA is hiring a Community Concierge team who want to turn their passion for customer service into a career .
The YMCA of Metropolitan Chicago is dedicated to creating long-lasting positive change, whether it's through health and wellbeing, early education, violence prevention, or one of our other programs and services.
We're looking for talented individuals who are committed to empowering our community by creating a safe and welcoming environment that encourages growth and support - individuals like you!
Community Concierge team members serve as the face of the Y and support a best-in-class experience for our customers. You will actively interact and engage with community members, provide solutions and offerings, and support them in discovering opportunities at the YMCA.
Salary range starts at $15.86 per hour and opportunities to grow within the organization
Scope and Responsibility
- Greet community members and guests and make them feel welcome and engaged
- Answer phones and email inquiries
- Actively manage customer transactions
- Support facility operations by partnering with local Community Hub leadership to ensure community spaces are clean at all times
- Anticipate individuals needs in order to accommodate them and provide an exceptional customer experience
- Maintain inventory of supplies and order new stock, as needed
- Ensure front desk operations run smoothly and efficiently
- Conduct hub tours responsive to the needs of prospective customers; sell memberships
Requirements
- At least 18 years of age
- Earned high school diploma or GED
- Ability to work flexible hours, weekends, and / or holidays, as needed
- Top-notch verbal, written, and interpersonal communication skills
- Bilingual, English / Spanish highly preferred
Child Abuse Prevention - Supports the YMCA's commitment to child abuse prevention by :
- Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor
- Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
- Reporting any suspicious behavior and violation of policy and procedures to your supervisor
- Completing all child abuse prevention training as required
Qualifications
Behaviors
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Enthusiastic - Shows intense and eager enjoyment and interest
Motivations
Growth Opportunities - Inspired to perform well by the chance to take on more responsibility
Self-Starter - Inspired to perform without outside help
Last updated : 2024-06-03
Job Summary
Full Time
$34k-44k (estimate)
06/05/2024
09/01/2024
ymcachicago.org
Chicago, IL
1,000 - 3,000
Related Companies
The job skills required for Concierge include Customer Service, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
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A concierge acts as a local expert for guests at hotels.
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Concierges provide excellent customer service to all hotel guests throughout their stay.
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Concierges use customer service skills to anticipate and meet guests’ needs.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
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A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
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A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
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A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
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Step 3: View the best colleges and universities for Concierge.
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