11 Jobs in Lake, Il
Express Employment Professionals - Waukegan, IL is Hiring a Support Analyst Near Lake, IL
This role bridges the gap between business users and IT by providing support for Group Business Systems and connected applications. You'll troubleshoot issues, analyze business needs, and facilitate workshops to ensure system improvements align with user requirements
Responsibilities will include:
- Resolve user support tickets and identify opportunities to enhance business processes through better use of Group Business Systems.
- Partner with business users to understand their needs and timelines for system upgrades.
- Document business requirements to ensure smooth post-delivery support of system enhancements.
- Communicate changes related to the Novus Fusion program and participate in the Novus Fusion Cloud project.
Qualifications:
- 5 years of experience supporting ERP systems.
- Experience supporting business systems in a fast-paced manufacturing environment.
- Proven ability to manage ongoing support and projects simultaneously.
- Passion for delivering effective solutions to business challenges.
- Strong written and oral communication skills at all levels.
- Ability to collaborate effectively with diverse global teams (business, technical, and functional).
Hours: 8a-5p CST, with slight flexibility to attend virtual meetings with the UK
Job Types: Full-time, Contract
Pay: $38.00 - $48.00 per hour
This role is 12 months long.
Job Summary
Contractor
$77k-95k (estimate)
06/23/2024
07/21/2024
The job skills required for Support Analyst include Business Requirements, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support Analyst positions, which can be used as a reference in future career path planning. As a Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Analyst. You can explore the career advancement for a Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Analyst job description and responsibilities
They provide first and second line application support, resolving technical queries, and communicating solutions directly to customers.
04/03/2022: Minneapolis, MN
Support analysts often communicate directly with consumers.
04/07/2022: Binghamton, NY
The Support Analyst will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention.
03/20/2022: Rock Hill, SC
These support analysts make recommendations as to the selection and customization of applications to best align with user needs and high-level goals related to budget and productivity.
03/17/2022: Long Beach, CA
Perform System Testing and Updates Finally, support analysts conduct periodic system tests and deploy updates to applications, servers, and hardware.
04/11/2022: Charleston, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Analyst jobs
Depending on the organization, formal titles for this job may be “service desk support analyst” or “help desk support analyst” or simply service/help desk support.
02/25/2022: New Bedford, MA
Most entry-level support analyst positions require at least a bachelor’s degree.
04/24/2022: Youngstown, OH
Use clear language without jargon.
03/28/2022: Winston Salem, NC
Gain experience and apply to higher roles.
03/29/2022: Bakersfield, CA
At least 2 years previous experience within a system support role and function.
03/25/2022: Stamford, CT
Step 3: View the best colleges and universities for Support Analyst.
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