Job Overview & Essential Functions :

Performs all workers compensation clerical duties necessary to assist the Workers Comp Specialist Team to provide employee and client work-place incident and injury case management,

Utilizes critical thinking skills to effectively communicate information, observations, and / or activities to appropriate individuals,

Essential functions include, but are not limited to the following :

Monitoring all Employee Safety VERGE event reports and sending follow-up emails to corresponding departments

Monitoring, processing, and scanning all documents to the EMR / Agility received in the Workers Comp Docs email box and appropriately distributing same

Completing medical records requests from law offices and / or insurance carriers via secure fax, Proofpoint encrypted emails or certified mail

Following up with Providers offices to obtain treating Specialists notes

Following up with external clients and insurance carriers for claim numbers via phone and email

Researching and processing ancillary employee Workers Comp bills using Shared drive spreadsheet for forwarding to appropriate contacts

Processing inbound / outbound correspondence - legal updates / emails / certified letters

Scan, fax, copy records as required

Special projects : including annual OSHA reporting data entry

Performs other duties as assigned by Director

Qualifications : Required :

Required : High School diploma

High School diploma

Good communication / phone skills

Strong computer skills; working knowledge of Microsoft Office suite of tools - Word, Excel

Last updated : 2024-06-11