7 Jobs in Lawrenceville, GA
HB NEXT is Hiring an Implementation Consultant Near Lawrenceville, GA
Location: Lawrenceville, GA
As a Implementation Consultant, you will be responsible for cultivating and nurturing strong relationships with our existing customers. Your primary goal is to ensure client satisfaction, drive product adoption, and identify opportunities for upselling or cross-selling additional services to meet their evolving needs. Specific responsibilities include:
Duties And Responsibilities
- Client Relationship Management
- Serve as the main point of contact for assigned clients, building and maintaining strong, long-lasting relationships
- Understand the unique needs and goals of each client and develop tailored account strategies to meet their objectives
- Product Adoption, Configuration and Training
- Collaborate with clients to ensure they are effectively using our SaaS solutions
- Provide training and resources to clients to maximize their product utilization
- Account Growth
- Identify opportunities for upselling or cross-selling additional services, features, or upgrades to existing clients
- Develop account growth plans and strategies to achieve revenue targets
- Issue Resolution
- Address and resolve client concerns, issues, or questions promptly and effectively
- Coordinate with internal teams to ensure client needs are met
- Renewal Management
- Manage the renewal process for subscription-based services, ensuring a high retention rate
- Proactively engage with clients to secure contract renewals and minimize churn
- Reporting and Analysis
- Track and report on client engagement, usage, and satisfaction
- Analyze client data to identify trends, opportunities, and areas for improvement
- Proven experience in account management, preferably in the SaaS industry
- SaaS configuration and implementation experience
- Strong knowledge of SaaS products and services
- Exceptional communication and interpersonal skills
- Ability to understand and articulate technical concepts to non-technical stakeholders
- Strong problem-solving and negotiation skills
- Results-orientated and self-motivated
- CRM software proficiency (e.g., Salesforce, HubSpot) is a plus
- Competitive base salary and commission structure
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Opportunities for professional development and training
- Collaborative and inclusive work environment
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Job Summary
Full Time
Business Services
$68k-89k (estimate)
09/16/2023
07/23/2024
hbnext.com
LAWRENCEVILLE, GA
25 - 50
1999
Private
TONY MIDDLEBROOKS
<$5M
Business Services
Related Companies
The job skills required for Implementation Consultant include Analysis, Problem Solving, Salesforce, Account Management, etc. Having related job skills and expertise will give you an advantage when applying to be an Implementation Consultant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Implementation Consultant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Implementation Consultant positions, which can be used as a reference in future career path planning. As an Implementation Consultant, it can be promoted into senior positions as an Implementation Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Implementation Consultant. You can explore the career advancement for an Implementation Consultant below and select your interested title to get hiring information.
If you are interested in becoming an Implementation Consultant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Implementation Consultant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Implementation Consultant job description and responsibilities
The consultant meets with personnel to talk to them about their work, reviews policy documentation, and discusses the work environment with executives.
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They have a complex task; thus, an SAP consultant must be patient and flexible because end-users regularly revise system requirements.
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Consultants must check with their competitors to ensure that the markup does not go beyond 25-30 percent.
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A consultant commands a reasonable rate to justify the time spent on consulting.
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Consultants do not have permission to share these documents with anyone or use these documents for other projects or for work outside of this contracted project with the Pennsylvania Department of Health and APIC Consulting Services.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Implementation Consultant jobs
Establish objective selection criteria and stick to them.
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Build a repeatable system for getting and selling clients.
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Following lead qualification requirements.
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Basically, these skills separate good consultants from the rest.
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Step 3: View the best colleges and universities for Implementation Consultant.
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