Description

Are you looking for a rewarding career in Property Management? DevCo Residential Property Management is seeking a Full-Time Community Manager to join our dynamic team in Lebanon, OR!

About the Company

DevCo Residential is a privately held and owner-operated professional property management company that specializes in managing multifamily and mixed-use properties throughout the West Coast to Midwest. Our mission is to be a great company that provides outstanding housing, emphasizing common sense in investment property management. We achieve performance standards that balance short-term return on investment with long-term housing preservation and value, nurturing a reputation of excellence in our communities, operations, and within ourselves. We promote healthy communication, productive teamwork, integrity, and professionalism, fostering an innovative work environment where inclusivity is paramount. Join us as we empower our employees to lead with kindness and compassion to provide exceptional housing. We offer competitive pay, robust benefits, professional training and development, growth opportunities, and a positive work culture. If you're seeking a positive career change, please consider joining DevCo Residential!

Pay Details: $24.00-$28.00 with bonus potential 

Schedule: Monday-Friday 8:30am-5:30pm

Benefits Offered

• Over 90% company paid medical benefits for employee coverage.
• 100% company paid dental and vision benefits for employee coverage.
• Healthcare and dependent care flexible spending accounts.
• Company paid life insurance, AD&D and long-term disability benefits for employee coverage.
• Best-in-class voluntary insurance benefits.
• Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee.
• Discretionary bonus programs.
• Eligibility for a 20% housing discount consideration after 90 days of hire.
• Employee assistance program (EAP) with 24/7 counseling services.
• Company-sponsored backup childcare.
• Employee discount program through LifeMart.
• Company-sponsored industry training and certifications.
• 3 weeks of paid time off each year.
• Up to 12 paid holidays each year.

About the Position
The Community Manager is responsible for the day-to-day operations of the assigned community(s) and ensures that the established company objectives are achieved. This role leads the optimum performance of the community in areas including associate management, leasing and marketing, compliance, accounting, resident satisfaction, and maintenance activities.

Job Responsibilities

• Lead, direct and supervise employees assigned to the community. Provide employees with regular performance feedback, complete annual reviews and take timely action of misconduct by effectively working with Human Resources.
• Successfully interview, hire, train and retain employees. Work effectively with Human Resources to recruit and onboard new employees.
• Perform all related accounting tasks including collecting and posting rent, fees, and other payments as well as processing month end and zero receipts in a timely manner. Work effectively with the Accounting Department to resolve accounting issues and errors.
• Perform accounts payable tasks including processing or approving invoices and payables.
• Review and analyze utility billing and rentable item charges regularly to ensure accuracy.
• Oversee the community’s marketing program, including social media engagement, collateral inventory management and collaborating with the Marketing Department regarding additional community marketing efforts.
• Support the overall marketing and leasing efforts of the community by providing sound input and suggestions regarding promotions, advertisements, and pricing.
• Provide excellent customer service to all residents, prospects, and guests.
• Lead all revenue management efforts to ensure the community’s maximum income is achieved. Monitor HUD fair market rents, Section 8 payment standards, and asking rents for voucher holders.
• Oversee, provide direction, ensure timely submittals, and keep compliant with all requirements of the tax credit program as it relates to the community. Work effectively with the Compliance Department regarding tax credit paperwork, calculations, re-certifications, and reporting.

• Complete resident move-outs within the timeline set by the company by reviewing lease terms, notice requirements and processing the disposition in accordance with established procedures and legal requirements.
• Keep Yardi and associated resident management software up to date including rent charges, occupants, lease dates and other data in a timely manner.
• Respond to resident questions, concerns, and requests in a timely manner, and take appropriate action to resolve and address service issues. Work effectively with Resident Relations to deescalate and resolve concerns.
• Responsible for ensuring the timely and accurate submission of timecards, bonus worksheets and payroll. Work effectively with Payroll to resolve errors or concerns.
• Supervise resident retention programs, renewals, and leasing programs to maintain maximum occupancy and minimal turnover.
• Ensure the success of all resident events, community programing and local/non-profit programs.
• Additional responsibilities listed on full job description.

Qualifications

Experience

• Minimum 3 years of experience in property management, including sales/multi-family leasing and supervisory responsibility.
• Bachelor’s degree in business or related field is preferred.
• Thorough knowledge of Federal Fair Housing and other applicable local, state, or federal regulations.
• Knowledge of Section 42 LIHTC program and associated compliance processes.
• Experience successfully leading a team with the ability to source, interview and manage employee performance.

DevCo Residential is an Equal Opportunity Employer