3 Jobs in Lebanon, TN
Compunnel Inc. is Hiring a Customer Service Representative III Near Lebanon, TN
- Oral and Written Communication skills
- Customer Service Experience
- Data entry experience
Key Activities/ResponsibilitiesReceive and process purchase orders for production and/or inventory release. Review and acknowledge orders within 24 hours of receipt. Communicate order confirmations and negotiate quantity and/or date adjustments as needed.
Ensure shipments are scheduled to meet customer requirements, balancing service and costs appropriately.
Proactively address and negotiate shipment shortages and/or delays to minimize customer impact and potential financial exposure. Recommend and process escalations as needed on behalf of the customer.
Develop and manage timelines in support of new customer and product introductions ensuring all functional groups including the customer, graphics, design, machinery and planning teams meet expected deliverables in a timely manner. Ensure clear communication to the customer and organization on plan variations that may impact service.
Ensure accurate and timely execution of the monthly forecasting process. Review and analyze customer supplied forecasts and apply adjustments based on historical trends where applicable. Where customer forecasts are not provided, calculate and submit an aggregate sku family forecast in support of financial and production planning.
Monitor end of life product and one-time production runs to minimize inventory obsolescence and maximize sell through of customer obligated inventory.
Enforce established terms and conditions and ensure timely cost recovery by billing incremental services in accordance with agreements.
Required Knowledge, Skills, And Abilities2 years of customer service, inside sales, or inventory management experience
Degree completion from an accredited Bachelors’ program preferred but not required
Computer skills: Intermediate skills with Microsoft Excel and Microsoft office applications required. Experience with ERP and/or CRM business applications is preferred though not required.
Ability to work independently and as part of a team in a fast-paced environment
Strong communication and interpersonal skills; highly collaborative style and comfort working with all levels
Additional DetailsOffice environment, with flexibility for remote work
After hours accessibility via company mobile phone (limited)
Travel as required, less than 5%
Safety focused organization
Values focused – Integrity, Respect, Accountability, Excellence
Education: Bachelors Degree
Additional Client Information[5:13 PM] Manmohan Agrawal
Helpdesk@guidantglobal.com
Job Summary
Full Time
Business Services
$53k-69k (estimate)
06/19/2024
07/17/2024
compunnel.com
PLAINSBORO, NJ
500 - 1,000
1994
Private
AMIT GAUR
$200M - $500M
Business Services
Related Companies
About Compunnel Inc.
Compunnel is a provider of staffing and recruitment services for healthcare, IT and marketing sectors.
The job skills required for Customer Service Representative III include Customer Service, Billing, Microsoft Office, Planning, Written Communication, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative III. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative III. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative III positions, which can be used as a reference in future career path planning. As a Customer Service Representative III, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative III. You can explore the career advancement for a Customer Service Representative III below and select your interested title to get hiring information.
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