The Medical Office Specialist provides all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, insurance verification, handling medical records, filing, cashiering and computer work.

• Provides quality customer service by assisting callers on a multi-line phone system and welcoming patients and visitors to the office.
• Assists our providers by scheduling appointments, reviewing financial requirements with patients and collecting copays for services.
• Facilitates communication as needed between patients, insurance carriers, case managers, clinics, and physicians.
• Contributes to the success of the organization by completing various administrative duties for the office.
• Work at the reception desk, answer phones, greet and communicate with patients and providers.

• Scheduling, cancelling and rescheduling patient appointments.

• Checking in patients and properly documenting registration.

• Insurance verification and verification of patient demographics.

• Filing and retrieving medical records/files.

• Copying and faxing duties.

• Collecting co-pays from patients, getting authorization on credit cards.

• Entering charges, payments, and balancing the day in the computer.

Qualifications

• High school diploma or equivalent experience.
• 1-2 years of experience in a medical office scheduling and performing front desk responsibilities.
• Strong computer skills including EMR scheduling experience.
• Professional phone manner and desire to help others.
• Willingness to provide a great first impression to all callers, patients and visitors.
• Ability to maintain confidentiality of patient and other sensitive information.

KC Pain Centers focuses on diagnosing and managing pain, studying what causes it, how the body reacts to it, how different treatments reduce or eliminate the pain, and how others can be used to relieve many painful conditions. KC Pain Centers currently covers 3 private office-based clinics and 5 hospital-based clinics in the Kansas City area.

Become a part of our tradition of excellence and apply today!

AAKC/KC Pain Centers is an Equal Opportunity Employer

Job Type: Full-time