About the Role: The Regional Maintenance Director is responsible for overseeing and coordinating the maintenance operations across multiple bus/paratransit/shuttle services within a designated region. This role ensures the highest standards of vehicle safety, reliability, and performance while optimizing maintenance costs and adhering to regulatory compliance. The Regional Maintenance Director will influence a team of maintenance managers and technicians (in a matrixed reporting relationship), fostering a culture of safety, efficiency, continuous improvement and engagement. Key stakeholders include Regional Senior Management and location General Managers.

Key Responsibilities:

• Leadership & Management: Lead and manage the regional maintenance team, including maintenance managers and technicians. Provide direction, mentorship, and performance feedback.
• KPI Accountability: Develop and monitor key performance indicators (KPIs) to measure and improve maintenance efficiency, vehicle reliability, safety compliance, and cost-effectiveness.
• Safety & Compliance: Ensure all maintenance activities comply with safety regulations and company policies. Conduct regular safety audits and implement corrective actions as needed.
• Fleet Management: Oversee the maintenance and repair of the bus fleet, ensuring optimal vehicle availability and performance. Implement preventive maintenance programs to reduce downtime and extend vehicle lifespan.
• Budget Management: Develop and manage the regional maintenance budget, ensuring cost control and financial efficiency. Identify opportunities for cost savings and process improvements.
• Vendor Management: Establish and maintain relationships with external service providers and suppliers. Negotiate contracts and ensure the quality of outsourced maintenance services.
• Training & Development: Implement training programs to enhance the skills and knowledge of the maintenance team. Ensure all team members are up-to-date with the latest maintenance techniques and safety protocols.
• Reporting: Prepare and present regular reports on maintenance performance, KPIs, and budget status to senior management.
• Other duties as required
• Safety & Reliability: Develop and enforce robust safety protocols and procedures. Lead

Education, Licensing, and Certifications:

Education: High school diploma or equivalent, such as GED, required. Bachelor’s degree preferred.

Experience:

Field and years of experience required: 7 years or more of progressively responsible experience in repair and maintenance automotive and transit equipment. Experience managing people, teams and projects. Management of a local-level maintenance team. Knowledge of operational KPIs and P&L components.

Experience preferred:

Skills and Knowledge Required:

• Expert knowledge in all facets of maintenance for public transportation vehicles.
• Ability to lead change and drive performance and improvement through matrixed reporting relationships (e.g. local Maintenance Managers reporting to local General Manager).
• Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint
• Problem-solving, and decision0
• Strong written and oral communication skills
• Ability to read, interpret and implement documents such as safety rules, operating and maintenance manuals, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to organize and perform work efficiently, strong attention to details

Skills and Knowledge Preferred:

• Strong working knowledge of JDE and Tango, as well as Hexagon and RTA

Travel:

Travel requirement outside of immediate area (as a percent)60 – 75%

Pre-Employment Requirements:

Drug testing and background check

Testing related to job requirements

Physical Requirements:

• Must be able to work shifts or flexible work schedules as needed.
• Regularly required to stand; walk; use hands to manipulate, handle or feel; reach with hands or arms; and talk or hear.
• Frequently required to sit.
• Occasionally required to climb or balance; stoop, kneel crouch or crawl; and smell.
• Occasionally required to lift up to 25 pounds.
• Must be able to occasionally work in extreme heat and cold and in a damp environment with moderate noise.
• Remaining work is accomplished in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer.