1 Job in Longview, TX
LONGVIEW POLICE DEPARTMENT is Hiring a 911 Dispatcher Near Longview, TX
APPLY AT: www.LongviewTexas.gov/pscjobs
Starting Pay: $18.57/hour
After Training: $20.49/hour
Intermediate TCOLE Certification: $75.00/month
Associates Degree $100.00/month
Advanced TCOLE Certification: $125.00/month
Bachelor's Degree: $150.00/month
Master TCOLE Certificate: $150.00/month
(Only 1 paid education or certification allowed)
Description:
Performs a variety of dispatch duties on behalf of the City's Public Safety Communications Center; provides for the delivery of emergency and non-emergency services to the public; prepares to dispatch records and documentation; operates various types of telecommunications equipment, and performs other related duties as assigned.
Examples of Duties
Answers and processes incoming 911 and non-emergency calls for assistance from the public. Requests and obtains information from callers; determine the need and type of service required. Provides detailed pre-arrival instructions to callers necessary to assist in stabilizing patients and/or securing potential crime scenes. Applies professional communication techniques to calm hysterical, irrational, or irate callers. Documents and enters call information into the Computer Aided Dispatch (CAD) system. Prepares, maintains, and submits various types of dispatch records and documentation. Monitors incoming radio traffic; dispatches Police, Fire, EMS, and/or non-emergency response personnel to appropriate call locations. Maintains communication with field units; monitors the location and safety of field personnel. Researches and relays call information to responders; performs driver's license, vehicle registration, criminal background, and warrant checks; processes wrecker requests. Operates various types of telecommunications equipment, software programs, and systems including TLETS, VIN Assist, Positron Phone, Firehouse, Higher Ground, RMS, and Municipal Court Citation Maintenance systems. Inputs, updates, and verifies the accuracy of the information in the NCIC/TCIC systems; validates and confirms the status of entries. Assists in monitoring security cameras, Doppler Radar, and National Weather Service Bulletins; gathers and disseminates related information to appropriate parties. Provides referral services/support to other City departments including Public Works, Streets, Sanitation, Environmental Health, Transit, and the Municipal Court. Attends training and develops public safety communications knowledge and skills. Maintains compliance with established Public Safety Communications policies and procedures. Performs other related duties as assigned or required.
Minimum Requirements
Must be able to work any shift as assigned. Minimum 18 years of age and possess a high school diploma or equivalent; must be able to legally work in the U.S. No experience is required as this is an entry-level position. Must pass skills testing, polygraph exam, psychiatric exam, drug/alcohol screen, and background check. Basic TCOLE Telecommunications Operator, NCIC/TCIC Operator, TTY, EMD, CPR, and National Incident Management System (NIMS) ICS certifications are required within six months of employment (training provided by employer). Must possess a valid driver's license. Preferred Requirements: Previous dispatch experience; ability to speak and understand Spanish.
Physical Demands/Work Environment
Work is performed in a public safety communications environment. Subject to sitting for extended periods of time, standing, walking, bending, reaching, and lifting objects up to 40 pounds. Exposure to high levels of stress and emotional/psychological challenges common to the delivery of emergency dispatch services is involved.
All full-time employees receive:
15 vacation days
10 paid holidays
15 sick days
Retirement Plan (Texas Municipal Retirement System) with a two-to-one match
Paid Health/Dental/Life Insurance
Cafeteria Plan
Emergency Leave
Longevity Pay
Free employee health clinic
Shift Differential
Bilingual Pay
Specialty Pay and Promotional Opportunities
Disqualifiers can be found at https://longviewtexas.gov/2747/Disqualifiers
APPLY AT: www.LongviewTexas.gov/pscjobs
Job Type: Full-time
Pay: $38,616.00 - $42,619.00 per year
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed
Application Question(s):
- Have you consumed or smoked cannabis in the last two years?
- Can you type a minimum of 35 words per minute?
Education:
- High school or equivalent (Required)
License/Certification:
- Texas driver's license? (Required)
Work Location: In person
Job Summary
Full Time
$35k-45k (estimate)
04/19/2023
10/03/2024
longviewpolice.com
Longview, TX
<25
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Getting training and certification as a truck dispatcher.
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Communicate with all parties before & during the job and getting feedback and updates.
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Complete a City employment application.
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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
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