Job Summary:
We are seeking a friendly and reliable Front Desk Agent to join our team. As the first point of contact for our guests, you will provide exceptional customer support and ensure a positive experience for all visitors. This is a full-time position located in our office.

Responsibilities:
- Greet and welcome guests in a professional and courteous manner
- Answer phone calls, respond to inquiries, and provide accurate information
- Assist with check-ins and check-outs, ensuring all necessary documentation is completed
- Handle guest requests, concerns, and complaints promptly and efficiently
- Maintain a clean and organized front desk area
- Manage reservations and update guest information in the computer system
- Perform administrative tasks such as filing, photocopying, and proofreading documents
- Collaborate with other departments to ensure smooth operations

Requirements:
- Previous experience as a Front Desk Agent or in a similar customer service role is preferred
- Excellent communication and interpersonal skills
- Strong computer literacy, including proficiency in Microsoft Office Suite
- Knowledge of dental or medical receptionist duties is a plus
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
- Professional appearance and demeanor

We offer competitive pay based on experience. This is a great opportunity for someone looking to join a dynamic team in a fast-paced environment. If you are customer-focused, organized, and enjoy working with people, we would love to hear from you! Please submit your resume for consideration.

Job Types: Full-time, Part-time

Pay: $11.00 - $12.50 per hour

Expected hours: 25 – 35 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Rotating weekends
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Longview, TX 75605 (Required)

Ability to Relocate:

• Longview, TX 75605: Relocate before starting work (Required)

Work Location: In person