This is a temporary non-benefited student position. Under the direction of an assigned supervisor, this position performs customer service duties including assisting customers on the sales floor;

answering questions and phone inquiries; checking in, pricing, and stocking merchandise; counting inventory; operating cash register to sell books, supplies, sundries, and other related merchandise.

This position receives and disburses money in our Bookstore establishment. Processes credit / debit card and cash payments using Point-of-Sale system while providing excellent customer service and accurate cash handling.

Daily duties to include : placement and removal of merchandise on the sales floor, housekeeping duties and processing of customer orders both online and in-person.Responsibilities :

• Accurately rings up customers using Point-of-Sale (POS) system, receives payment of cash, credit card, debit cards and gift certificates, and bags customer's purchases.
• Provides excellent customer service to shoppers, greeting customers upon entering and leaving the store. Listens to customers' complaints politely and refers them to management for appropriate resolution as needed.
• Follows Daily Assignment List issued by management which includes duties such as sorting and shelving books, pricing books and merchandise, identifying merchandise as "new release", placing new merchandise on sales floor, creating window and in-store displays in an attractive manner, and keeping the store stocked with fresh merchandise.
• Keeps all areas of the store clean and neat. Assists in housekeeping duties, including sweeping, cleaning windows and other miscellaneous surfaces when necessary.
• Reports any incidents of theft or unauthorized possession of company to management immediately.
• Must be available Monday through Friday.
• Performs other related duties as assigned.

Required Qualifications

Education / Experience : High School Diploma (or GED) preferred. The candidate must be self-disciplined, able to work independently and be able to problem solve as needed.

Basic English language writing skills.

Computer Skills : Basic use of computer and computer related equipment / software.

Other Requirements : Must have been awarded and accepted Federal Work-Study for 2023-2024. Must be meeting Satisfactory Academic Progress for financial aid.

Successfully pass a background check. Must be able to understand the basic principles of running a retail store : stocking, merchandise flow, quotas, cash handling, performing simple arithmetic tasks, following procedures and college established guidelines both in written and unwritten format.

This position requires you to stand for extended periods, lift and carry up to 30 lbs.

Preferred Qualifications

• One year or more of prior merchandising or marketing experience.
• Prior experience attending or familiarity with the community college setting.
• Cashier and / or retail experience.
• Bilingual

Equal Employment Opportunity

Lower Columbia College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, citizenship or immigration status, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Reauthorization Act and Washington State's Law Against Discrimination, Chapter 49.

60 RCW and their implementing regulations. All Inquiries regarding compliance with Title IX, access, equal opportunity and / or grievance procedures should be directed to Kendra Sprague, Vice President of Foundation, HR & Legal Affairs, 1600 Maple Street, PO Box 3010, Longview, WA 98632, title9@lowercolumbia.

edu, Phone number, (360) 442-2120, Phone number / TTY (800) 833-6388.

• Learn more on our Non-Discrimination and Anti-Harassment page.
• The college is compliant with Title IX best practices. For more information, visit About Title IX.
• The college encourages qualified members of protected classes to apply.

Diversity, Equity & Inclusion

LCC celebrates and embraces diversity of all kinds, including differing beliefs, cultures, people, and experiences. We commit to institutional and individual changes that recognize, understand, and challenge patterns of social inequity and systemic disparities within our ever-changing world.

For more information, see Diversity & Equity.

Jeanne Clery Statement : Notice of Availability of Annual Security and Fire Safety Report :

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Lower Columbia College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years.

Lower Columbia College's Annual Security and Fire Safety Report is available online at lowercolumbia.edu / CleryASFR.

Mission, Vision & Values

Our Mission, Vision & Values define our reason for being, and provide the framework for planning and improvement efforts at LCC.

For details on LCC's Mission, Vision & Values, see our Strategic Plan.

Application Procedure and Requirements

An online application must be completed for consideration. Paper submissions or emailed materials will not be accepted. A complete application must also include the following documents (attached or in the online application itself) :

• Resume
• Work study award letter (please attach to application, if you are unable to attach during application process, this will be required prior to employment in a work study position)
• Unofficial transcripts (if applicable)

Upon request, accommodations are available for persons with disabilities for the Lower Columbia College hiring process. Please contact Human Resources to request an accommodation.

The Human Resources Office is accessible to persons with disabilities.

Conditions of Employment

• If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate legal authorization to work for the duration of this position as required by the Immigration Reform Control Act of 1995.
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• The College is committed to maintain an environment for teaching and learning which is free of drugs and alcohol.

Lower Columbia College Human Resources

For any questions regarding this job advertisement and / or department or campus culture, please call our Human Resources office at (360) 442-2120, or email us directly at hr@lowercolumbia.edu.

Last updated : 2024-05-31