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Lorain County Health Dentistry
Lorain, OH | Full Time
$61k-75k (estimate)
5 Days Ago
Lorain County Health Dentistry
Lorain, OH | Full Time
$122k-148k (estimate)
0 Months Ago
REFERRAL NAVIGATOR
$61k-75k (estimate)
Full Time | Ambulatory Healthcare Services 5 Days Ago
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Lorain County Health Dentistry is Hiring a REFERRAL NAVIGATOR Near Lorain, OH

Primary PurposeThe Referral Navigator will work as a liaison between Internal and External members of the Patient’s care team to ensure adoption and compliance to the plan of care as modeled in a Patient Centered Medical Home.
Education And Certification Requirements
  • High school Degree or equivalent
  • Understanding of Medical Terminology
Skill And Experience Requirements
  • Minimum of one year of experience, preferably in a community health setting.
  • Must have valid driver’s license and satisfactory driving record.
  • Strong computer skills with proficiencies Electronic Health Records (EHR) NextGen preferred, Excel, Outlook, Word, and PowerPoint.
  • Capable of working with diverse social, racial and ethnic groups and collaborates with professionals from many different specialties.
  • Ability to prioritize and plan work activities, use time efficiently and develop efficient workflows.
  • Ability to identify and resolve problems in a timely manner and gather as well as present information when needed.
  • Ability to adapt to changes in work environment, including adapts to the changing needs of the clinical setting.
PHYSICAL DEMANDS
  • Use of computer and telephone.
  • Some lifting of supplies and equipment up to 50 lbs.
  • 25% walking or standing, 75% sitting at a desk.
  • Category II re: exposure to blood, bodily fluids, and communicable diseases.
Essential Functions
  • Follow all guidelines and polices set forth in the LCH&D Clinical Policy #500.19 entitled “Medical Patient Tracking Protocol.”
  • All aspects of navigation of the referral from scheduling to closing the loop with a transition of care document.
  • Obtaining prior authorizations when needed
  • Assisting providers with stat referrals when needed
  • Provides feedback and offers solutions to the Lead Patient Care Navigator to improve overall referral navigation and racking performance
  • Ensuring accurate and timely documentation of all communication with patients in their medical record.
  • Ensure that the appropriate provider receives reports or results on each referral tracked.
  • Effective communication regarding order status with provider per Medical Patient Tracking Protocol.
  • Maintain timeline of open orders, cancelling expired order per provider’s direction according to policy.
  • Execute accelerated Referral Navigation efforts when needed such as stat referrals and immediate transition of care (consult note) document retrievals for LCH&D Pharmacy purposes.
  • Assist the patient to obtain external referral appointments by daily monitoring of external referral reports
  • Maintains updated roster of chosen specialty partners with criteria for referrals
  • Collaborates patient care with other healthcare professionals within and outside of LCH&D.
Benefits
  • Excellent Training and Orientation Program
  • Paid Holidays
  • Generous Paid Time Off (PTO)
  • Health, Dental, and Vision Insurance
  • Prescription Coverage
  • Employer Paid Life Insurance
  • Employer Paid Short- and Long-Term Disability
  • 401(k) Retirement Plan
  • Giving back, outreach, and true advocacy to the patient community we serve.
Equal Opportunity Employer

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$61k-75k (estimate)

POST DATE

06/23/2024

EXPIRATION DATE

07/13/2024

WEBSITE

lorainhealth-dentistry.com

HEADQUARTERS

LORAIN, OH

SIZE

50 - 100

FOUNDED

2002

TYPE

Private

CEO

STEPHANIE WIERSMA

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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The following is the career advancement route for REFERRAL NAVIGATOR positions, which can be used as a reference in future career path planning. As a REFERRAL NAVIGATOR, it can be promoted into senior positions as an Admitting Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary REFERRAL NAVIGATOR. You can explore the career advancement for a REFERRAL NAVIGATOR below and select your interested title to get hiring information.