East Coast Wings Grill - Position Job Description

Job Title: FOH Bartender

We are seeking energetic, highly motivated, and friendly people to take EXCELLENT care of our guests! Offering competitive wages, flexible hours, and employee discounts. Come and see why East Coast Wings Grill is a Fun, Energetic place to work! Come for the Job, Stay for the Challenge.

People JUST like YOU work here.

Who will this Job Appeal to?

A fun energetic team player looking for an opportunity to learn and grow!

Primary Responsibilities: Serves and suggestively sells drinks, appetizers, entrees, and desserts in an outgoing, friendly, and timely manner to welcome the guest, take care of the guest and say farewell to the guest. ensuring a positive Guest experience that is exceptional by following the steps of service. Responsible for accurate cash handling. Maintains regular and consistent attendance and punctuality.

Secondary Responsibilities: To perform duties including, but not limited to answering the phone, bussing tables, washing dishes, cleaning workstations, rolling silverware, expediting orders, or running food. In short, whatever it takes to support our team.

Specific Functions and Duties:

• Interacts verbally with all Guests creating a friendly and upbeat atmosphere. Greets Guests, explains signature items, tours the Guest through the menu using concise and articulate language; listens and responds to questions. Suggestively sells and upgrades drinks (specialty and premium brands), appetizers, entrees, and dessert menu items by providing specific and descriptive mouthwatering adjectives when describing each item. Observes Guests, practices the two-bite/two-minute check back to ensure Guest satisfaction. Presents Guest check to each table and accepts a form of payment. Makes correct change and/or completes the proper charge card procedure in a timely manner.
• Understands and accurately uses the P.O.S. (point of sale) system to clock-in/out, to process/input orders and complete end of shift procedures.
• Practices teamwork by assisting other Team Members by running food, greeting other tables, pre-bussing, refilling beverages, and aiding other tables and Team Members when necessary. Conducts set up and closing procedures. Cleans areas as you go (“caygo”). Maintains sanitation, health, and safety standards in work areas.
• Performs proper procedures for responsible alcohol service, knows legal drinking age and the proper procedures for requesting identification. Always asks anyone who orders alcohol for their identification card. We ID everyone. Monitors Guests who are drinking alcohol using the traffic light (Red, yellow, green) system. Keeps the MOD informed of anyone who may be intoxicated or reaching the point of intoxication.

Qualification Standards:

• High School graduate or equivalent preferred.
• Previous bartending experience required (at least one year)
• Understanding of federal, state, and local liquor laws.
• VA ABC RSVP and/or MART training a plus
• Reading, writing, basic math, and superior communication skills required.
• Pride in personal appearance.
• Ability to work in a team environment.
• Ability to work calmly and effectively under pressure.
• Integrity, honesty, intelligence.
• Problem solving abilities and organized.
• Commitment to quality service, and food and beverage knowledge.
• Strong drive and energy.

Physical Standards:

Must be able to stand and exert well-paced mobility for periods for scheduled shift. Must be able to move up and down stairs. Must be able to Lift pots and pans, trays, bus pans, cases of beer, boxes, materials weighing 40 pounds or more.

Job Type: Part-time

Pay: From $8.00 per hour

Benefits:

• Employee discount

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person