11 Jobs in MARATHON, FL
Capital Vacations is Hiring a Guest service agent Near Marathon, FL
Job Summary :
We are seeking a Guest Services Agent to join our team. The Guest Services Agent will be responsible for providing exceptional customer service to all guests, assisting with check-in and check-out processes, answering guest inquiries, and resolving any issues or complaints in a timely and professional manner.
Qualifications :
- High school diploma or equivalent required
- Proven experience in a customer service role
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Knowledge of hotel operations and reservation systems is a plus
Responsibilities :
- Greet and welcome guests in a friendly and professional manner
- Assist guests with check-in and check-out procedures
- Handle guest inquiries, requests, and complaints promptly and effectively
- Provide information about hotel facilities, services, and local attractions
- Maintain a neat and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Follow all safety and security procedures to ensure the well-being of guests
Last updated : 2024-06-25
Job Summary
Full Time
Accommodations
$27k-36k (estimate)
06/26/2024
09/25/2024
capitalvacations.com
MYRTLE BEACH, SC
200 - 500
1978
KAREN MIDDLETON
$10M - $50M
Accommodations
Related Companies
About Capital Vacations
Capital Vacations is one of the largest managers and developers of North American vacation interval resorts. We provide our customers with tailored hospitality and vacation offerings. Capital Vacations is comprised of three renowned resort brands, Capital Resorts Group, Defender Resorts and SPM Resorts. We currently operate seventy resorts throughout the United States and Caribbean.
The job skills required for Guest service agent include Customer Service, Guest Service, Problem Solving, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service agent positions, which can be used as a reference in future career path planning. As a Guest service agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service agent. You can explore the career advancement for a Guest service agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.
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