Do you desire a meaningful career helping individuals with special needs grow, develop and foster independence? Do you want to be a part of innovative solutions helping individuals and their families connect and communicate, positively changing their lives.

Forbes AAC is a privately held company that develops and manufactures Speech Generating Devices, software, and educational resources. For over 35 years, we have focused on serving people with communication disorders throughout the United States.

We have an immediate full-time opening for a Funding Specialist. In this role, you will work closely with our Assistive Technology Specialist (ATS), Speech and Language Pathologists (SLPs), and client families providing support and guidance through the entire funding process.

A day in the life of a Funding Specialist consists of:

• Verify insurance eligibility and review records for accuracy.
• Obtaining precertification/authorization for services.
• Submit professional claims and resolve claim rejections/denials in a timely manner.
• Utilize critical thinking and solid judgment to solve problems and make decisions throughout the claims management process.
• Provides support to clients and clinicians via phone and email.

The ideal candidate will possess:

• Excellent written and verbal communication.
• Highly motivated; willingness to learn.
• Ability to work well independently as well as with a team.
• Highly organized and detail oriented.
• Enjoys working in a fast-paced environment.
• Demonstrates integrity and compassion for clients and coworkers.
• Analyze problems, develop solutions, and resolve conflicts.
• Strong computer skills, experience with CRM software (ACT! CRM a plus).
• Strong understanding of medical terminology is a plus.

As a valued member of the Forbes AAC team, you can expect highly competitive compensation based on your experience, including the following benefits:

• Simple IRA retirement plan with an employer match.
• Qualified Small Employer Health Reimbursement Arrangement (QSEHRA) healthcare benefits.
• Generous paid vacation, PTO, and paid holidays.

Note: All candidates must undergo a criminal background check and drug screen as part of the hiring process.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Mansfield, OH 44905 (Preferred)

Work Location: In person