3 Jobs in Maplewood, MO
rios global is Hiring a CSR- Customer Service Representative Near Maplewood, MO
Responsibilities
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Job Summary
Full Time
$35k-43k (estimate)
08/12/2023
09/28/2024
The job skills required for CSR- Customer Service Representative include Customer Service, Customer Satisfaction, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a CSR- Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CSR- Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CSR- Customer Service Representative positions, which can be used as a reference in future career path planning. As a CSR- Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CSR- Customer Service Representative. You can explore the career advancement for a CSR- Customer Service Representative below and select your interested title to get hiring information.
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