7 Jobs in Mc Henry, IL
Follett Learning is Hiring an Implementation Specialist Near Mc Henry, IL
Responsibilities
- Analyzes customer’s requirements and application objectives. Works with the customer and/or project manager to gather discovery information; participates in project kickoff, implementation planning and manages to an agreed-upon project timeline
- Follows a project plan to ensure all aspects of the solution are properly set up, configured for proper use aligned to the customer’s expectations
- Ensures solution is configured and implemented as planned, deadlines are met and mitigates whenever plan objectives are at risk
- Trains customer on basic technical features and settings of solution
- Provides periodic updates to customer and tracks all activities and project tasks and records time spent
- Conducts project close-out activities and successful hand-off to other teams within Customer Experience (Success and Technical Support).
- Documents all activities associated with the project and updates tasks assigned as applicable
- Records all time spent on billable and non-billable activities
- Reports progress regularly to all internal and external project stakeholders
- Provides regular status reports to manager
- Provide pre-sales support as needed to help in adequately scoping a project
- Serves as post-sales technical support as needed during project.
- Attends training to enhance product knowledge and soft skills to effectively implement and manage SaaS implementations
- Attends team meetings, company meetings and other internal events
- 3-5 years of relevant experience
- Bachelor's degree or equivalent
Job Summary
Full Time
$70k-92k (estimate)
06/24/2024
07/19/2024
The job skills required for Implementation Specialist include Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be an Implementation Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Implementation Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Implementation Specialist positions, which can be used as a reference in future career path planning. As an Implementation Specialist, it can be promoted into senior positions as an Implementation Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Implementation Specialist. You can explore the career advancement for an Implementation Specialist below and select your interested title to get hiring information.
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